Hybrid Equal Opportunity Specialist bei City of Jacksonville, FL

About the Department

Are you looking for a position with a work/life balance? Do you want to earn four (4) weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered “yes” to any of these questions, you need to complete your application now. Work for the city you love!!!

The Jacksonville Human Rights Commission Department is actively seeking an Equal Opportunity Specialist.

Did you know as a City of Jacksonville employee; you would also have twelve (12) paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments.

This is technical work in investigating, processing, and mediating employment and housing discrimination complaints and related work in investigating general acts of discrimination and promoting improved community relations. Work requires knowledge of Federal, State, and Local Employment and Housing Laws and the principles, methods, and techniques used in the investigation, administration, and reconciliation of discrimination complaints which are acquired through a combination of education and work experience. Contacts require skills in understanding people and the ability to influence action by others to ensure compliance and mediate complaints. Must be sensitive to others but must also be able to maintain neutrality when interacting with respondents and complainants. Work is subject to clearly defined policies and principles from federal regulations through local ordinances and the results of court proceedings; however, the employee must exercise judgment to determine how to resolve problems encountered. The employee is confronted with varying types of complaints and situations requiring comparison with previous cases which have similar characteristics and the exercise of independent judgment to make appropriate decisions. Work is performed in an office environment and requires some field visits when making investigations. Operates standard office machines such as typewriter, telephone, fax machine, tape recorder, personal computer and copier, and operates an automobile in the performance of duties. Work is performed under limited supervision where the work assignments are subject to established procedures and the worker organizes his/her own work, and the work is reviewed through reports and conferences for the achievement of desired results.

Position Duties

• Conducts intake interviews and counseling sessions, and makes referrals as appropriate.
• Conduct investigations and fact finding conferences.
• Interviews witnesses, charging party, and respondent.
• Prepares correspondence, documents, notices, and reports.
• Conducts seminars on current EEO laws and guidelines.
• Mediates employment disputes.
• Manages a case load and case files.
• Testifies in hearings and legal proceedings.
• Prepares reports and studies relating to community human relations.
• Participates in community programs to promote improved communication between citizens, the City Government and the community at large.
• Reports community areas of progress, new programs of opportunity, grievances and problems.
• Conducts research and field studies and recommends and implements commission programs and activities to improve community human relations.
• Demonstrates proficiency in the City of Jacksonville Core Competencies.
• Performs related work as required.

Minimum Qualifications

• Knowledge of human resource administration principles and practices with emphasis on general employment practices and procedures.
• Knowledge of local, state and federal Equal Employment Opportunity laws, regulations and guidelines.
• Knowledge of local, state and federal Fair Housing laws, regulations and guidelines.
• Knowledge of Jacksonville Human Rights Commission policies, procedures, and regulations.
• Knowledge of interviewing techniques, counseling techniques, and community resources.
• Skill in conducting interviews and investigations.
• Ability to mediate disputes.
• Ability to establish and maintain effective working relationships.
• Ability to exercise judgment and to work independently.
• Ability to communicate effectively.
• Ability to plan, organize, and participate in community educational programs.
• Ability to gather, assemble, correlate, and analyze facts and make appropriate recommendations.
• Ability to make presentations before groups of various sizes and composition.
• Ability to read, understand, and apply various written documents to include laws, ordinances, regulations and guidelines.

Other Qualifications