Hybrid Field Supervisor bei Omnitrans, CA
Omnitrans, CA · San Bernardino, Vereinigte Staaten Von Amerika · Hybrid
- Junior
- Optionales Büro in San Bernardino
About the Department
Position Duties
- Monitors the daily performance/operation of fixed routes, including efficiency, system safety and on time performance; makes recommendations for adjustments. Develops routes for detours and special events.
- Monitors motor coaches on the road and determines location of bus stops, zones, and amenities. Researches service and makes recommendations.
- Supervises and monitors operator performance including on-board ride checks and overall compliance with rules, regulations and safety requirements.
- Issues fare evasion citations and code enforcement.
- Assists operators with passenger relations. Investigates customer complaints and acts as liaison for the Agency with the general public and public works/safety personnel.
- Responds to, investigates and submits reports on accidents, incidents and claims involving Agency vehicles and personnel.
- Maintains, monitors, and analyzes logs and records relative to coach operator efficiency and performance such as attendance, on time performance, and disciplinary records.
- Evaluates and documents work performance and counsels' subordinates, recommending and implementing disciplinary actions as required.
- Monitors on street performance of contract operated services and vehicles.
- Acts as an emergency responder for natural and man-made disasters that involve public mass transit services.
- Assists the dispatch office, providing dispatch relief for meetings, breaks, emergency coverage or other duties.
- Enforces and rates on a scale coach operator safety performance including rules and regulations compliance and implements corrective action.
- Other duties may be assigned.
Directly supervises Coach Operators in the Operations Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include; planning, assigning and directing work; appraising performance; rewarding employees; addressing complaints and resolving problems.
Minimum Qualifications
EDUCATION and/or EXPERIENCE
Possession of two (2) years post high school education and three (3) years of recent transit operational experience or a minimum of two (2) years of relevant supervisory experience; or an equivalent combination of education and supervisory experience. Must be familiar with current business operating systems, software and programs.
Knowledge of Transit operations and applicable laws and regulations; Union contracts, rule books and progressive disciplinary procedures; basic accident investigation procedures; and two-way radio functions. Ability to prepare reports; handle pressure and emergency situations; establish and maintain effective working relationships with a variety of individuals, departments, outside agencies and the employees' labor union.
CERTIFICATES, LICENSES, REGISTRATIONS
Possession of or ability to obtain a valid California Class A or B driver's license, no air brake restrictions, with passenger endorsements and a valid Medical Examiner's Certificate.
Other Qualifications
Omnitrans in an Equal Employment Opportunity Employer