Hybrid Bilingual Customer Service Representative – English–Spanish bei TTEC

%3Cp style=%22font-family: Arial;%22%3EBe the spark that brightens days and ignite your career with TTEC%26rsquo;s award-winning employment experience. As a%3Cstrong%3E Bilingual Customer Service Representative %26ndash;Spanish-English%3C/strong%3E working in %3Cstrong%3EBogota, Colombia%3C/strong%3E, you%26rsquo;ll be a part of bringing humanity to business. #experienceTTEC%3C/p%3E%0A%3Cp style=%22font-family: Arial;%22%3E%3Cstrong%3EWhat be You%26rsquo;ll Doing%3C/strong%3E%3Cbr%3EDo you have a passion for helping others and giving them peace of mind? In this role, you%26rsquo;ll work to resolve the customer%26rsquo;s issues before escalating to the next level. Whether it%26rsquo;s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you%26rsquo;ll be the difference between their customer experience being just average or an exceptional one.%26nbsp;%3C/p%3E%0A%3Cp style=%22font-family: Arial;%22%3E%3Cstrong%3EDuring a Typical Day, You%26rsquo;ll%3C/strong%3E%3Cbr%3E%26bull; %26nbsp; %26nbsp;Answer incoming communications from customers%26nbsp;%3Cbr%3E%26bull; %26nbsp; %26nbsp;Conduct research to provide answers for customers to resolve their issues%3Cbr%3E%26bull; %26nbsp; %26nbsp;Some upselling of products or services to existing customers may be required%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; mso-margin-bottom-alt: 8.0pt; mso-margin-top-alt: 0in; mso-add-space: auto; line-height: normal;%22%3E%3Cb%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Arial%27,sans-serif; mso-fareast-language: ES-CO;%22%3EWhat You Bring to the Role%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/b%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpFirst%22 style=%22margin-bottom: 0in; mso-add-space: auto; text-indent: -.25in; line-height: normal; mso-list: l0 level1 lfo1;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan style=%22font-size: 10.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-fareast-language: ES-CO;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Arial%27,sans-serif; mso-fareast-language: ES-CO;%22%3EBilingual skills in English and Spanish%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin-bottom: 0in; mso-add-space: auto; text-indent: -.25in; line-height: normal; mso-list: l0 level1 lfo1;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan style=%22font-size: 10.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-fareast-language: ES-CO;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Arial%27,sans-serif; mso-fareast-language: ES-CO;%22%3EMinimum 1 year of customer service experience%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpLast%22 style=%22margin-bottom: 0in; mso-add-space: auto; text-align: justify; text-indent: -.25in; line-height: normal; mso-list: l0 level1 lfo1;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan style=%22font-size: 10.0pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: black; mso-themecolor: text1;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Arial%27,sans-serif; mso-fareast-font-family: Calibri; color: black; mso-themecolor: text1;%22%3EGreat written communication skills including grammar and spelling %3C/span%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Arial%27,sans-serif;%22%3E%3Cspan style=%22mso-spacerun: yes;%22%3E%26nbsp;%3C/span%3E%3Cspan style=%22color: black; mso-themecolor: text1;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 10.0pt; line-height: 107%; font-family: %27Arial%27,sans-serif; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-US; mso-fareast-language: ES-CO; mso-bidi-language: AR-SA;%22%3E1 year or more post-secondary %3C/span%3E%3C/p%3E%0A%3Cp style=%22font-family: Arial;%22%3E%3Cstrong%3EWhat You Can Expect%3C/strong%3E%3Cbr%3E%26bull; %26nbsp; %26nbsp;Supportive of your career and professional development%26nbsp;%3Cbr%3E%26bull; %26nbsp; %26nbsp;An inclusive culture and community minded organization where giving back is encouraged%26nbsp;%3Cbr%3E%26bull; %26nbsp; %26nbsp;A global team of curious lifelong learners guided by our company values%26nbsp;%3Cbr%3E%26bull; %26nbsp; %26nbsp;And base wage of 3,200,000COP + %24500,000COP meal allowance + 1,000,000COP hiring bonus%26nbsp;%3Cbr%3E%26nbsp; %26nbsp; %26nbsp; and the benefits you%27d expect and maybe a few that would pleasantly surprise you%3C/p%3E%0A%3Cp style=%22font-family: Arial;%22%3E%3Cstrong%3EA Bit More About Your Role%26nbsp;%3C/strong%3E%3Cbr%3EWe%26rsquo;re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can%26rsquo;t be taught %26ndash; a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.%26nbsp;%3C/p%3E%0A%3Cp style=%22font-family: Arial;%22%3EYou%27ll report to the Team Lead. You%27ll contribute to the success of the customer experience and the overall success of the team.%26nbsp;%3C/p%3E%0A%3Cp style=%22font-family: Arial;%22%3E%3Cstrong%3EAbout TTEC %26nbsp;%3C/strong%3E%3Cbr%3EOur business is about making customers happy. That%27s all we do. Since 1982, we%27ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world%27s leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.%26nbsp;%3C/p%3E%0A%3Cp style=%22font-family: Arial;%22%3ETTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.%26nbsp;%3C/p%3E Jetzt bewerben