Hybrid Senior, IAM Technical Analyst bei Schneider Electric

%3Cdiv style=%22mso-element: para-border-div; border: none; border-bottom: solid windowtext 1.0pt; mso-border-bottom-alt: solid windowtext .75pt; padding: 0in 0in 1.0pt 0in;%22%3E%0A%3Cp class=%22MsoNormal%22 style=%22border: none; mso-border-bottom-alt: solid windowtext .75pt; padding: 0in; mso-padding-alt: 0in 0in 1.0pt 0in;%22%3E%3Cb style=%22mso-bidi-font-weight: normal;%22%3E%3Cspan lang=%22EN-GB%22 style=%22font-size: 14.0pt; mso-bidi-font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif; color: #36c746; mso-ansi-language: EN-GB;%22%3EAbout Schneider Electric%3C/span%3E%3C/b%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%0A%3C/div%3E%0A%3Cp class=%22MsoNormal%22 style=%22text-align: justify;%22%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: %27Arial%27,sans-serif; mso-ansi-language: EN-GB;%22%3ESchneider Electric is the global specialist in energy management and automation. With revenues of ~%26euro;27 billion, our 135,000+ employees serve customers in over 100 countries, helping them to manage their energy and process in ways that are safe, reliable, efficient, and sustainable. From the simplest of switches to complex operational systems, our technology, software, and services improve the way our customers manage and automate their operations. Our connected technologies reshape industries, transform cities, and enrich lives. At Schneider Electric, we call this Life Is On.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cdiv style=%22mso-element: para-border-div; border: none; border-bottom: solid windowtext 1.0pt; mso-border-bottom-alt: solid windowtext .75pt; padding: 0in 0in 1.0pt 0in;%22%3E%0A%3Cp class=%22MsoNormal%22 style=%22border: none; mso-border-bottom-alt: solid windowtext .75pt; padding: 0in; mso-padding-alt: 0in 0in 1.0pt 0in;%22%3E%3Cb style=%22mso-bidi-font-weight: normal;%22%3E%3Cspan lang=%22EN-GB%22 style=%22font-size: 14.0pt; mso-bidi-font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif; color: #36c746; mso-ansi-language: EN-GB;%22%3EAbout Schneider Digital%3C/span%3E%3C/b%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%0A%3C/div%3E%0A%3Cp class=%22MsoNormal%22 style=%22text-align: justify;%22%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: %27Arial%27,sans-serif; mso-ansi-language: EN-GB;%22%3EAll IT needs for Schneider Electric are managed by a group called Schneider Digital; spread across 303 locations in 60 countries with over 2300 staff; along with various engagements with all major Global IT Service Providers.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22text-align: justify;%22%3E%3Ca name=%22_Hlk199948262%22%3E%3C/a%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: %27Arial%27,sans-serif; mso-ansi-language: EN-GB;%22%3EYou will be part of the dynamic Schneider Digital %26ndash; Employee Experience team whose mission is to %26ldquo;Create digital workplace of the future %26amp; Enable HR to build workforce of the future%26rdquo;. Within this team, you will be part of the Identity and Access Management team (IAM) to oversee the effective utilization, and continuous improvement of the IAM solutions.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22text-align: justify;%22%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: %27Arial%27,sans-serif; mso-ansi-language: EN-GB;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cdiv style=%22mso-element: para-border-div; border: none; border-bottom: solid windowtext 1.0pt; mso-border-bottom-alt: solid windowtext .5pt; padding: 0in 0in 1.0pt 0in;%22%3E%0A%3Cp class=%22MsoNormal%22 style=%22text-align: justify; border: none; mso-border-bottom-alt: solid windowtext .5pt; padding: 0in; mso-padding-alt: 0in 0in 1.0pt 0in;%22%3E%3Cb style=%22mso-bidi-font-weight: normal;%22%3E%3Cspan lang=%22EN-GB%22 style=%22font-size: 14.0pt; mso-bidi-font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif; color: #36c746; mso-ansi-language: EN-GB;%22%3ERole mission%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/b%3E%3C/p%3E%0A%3C/div%3E%0A%3Cp class=%22MsoListParagraphCxSpFirst%22 style=%22text-indent: -.25in; mso-list: l0 level1 lfo1;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-GB;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: %27Arial%27,sans-serif; mso-ansi-language: EN-GB;%22%3EAs an Identity and Access Management (IAM) Support Analyst, your role is crucial in ensuring the Security and Integrity of our organization%27s digital assets.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22text-indent: -.25in; mso-list: l0 level1 lfo1;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-GB;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: %27Arial%27,sans-serif; mso-ansi-language: EN-GB;%22%3EManaging service levels, operations KPI%26rsquo;s, audit remediation actions and continuous improvements.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22text-indent: -.25in; mso-list: l0 level1 lfo1;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-GB;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: %27Arial%27,sans-serif; mso-ansi-language: EN-GB;%22%3EThe ideal candidate will be responsible for providing day-to-day support and troubleshooting for SailPoint IdentityIQ implementations, resolving issues, and coordinating with development and infrastructure teams to ensure platform stability and user access compliance.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22text-indent: -.25in; mso-list: l0 level1 lfo1;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-GB;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: %27Arial%27,sans-serif; mso-ansi-language: EN-GB;%22%3EAs a SailPoint Operations Analyst, you will support and maintain our Identity and Access Management (IAM) infrastructure, focusing on user access provisioning and issue resolution.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpMiddle%22%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: %27Arial%27,sans-serif; mso-ansi-language: EN-GB;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpMiddle%22%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: %27Arial%27,sans-serif; mso-ansi-language: EN-GB;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpLast%22%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: %27Arial%27,sans-serif; mso-ansi-language: EN-GB;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cdiv style=%22mso-element: para-border-div; border: none; border-bottom: solid windowtext 1.0pt; mso-border-bottom-alt: solid windowtext .5pt; padding: 0in 0in 1.0pt 0in;%22%3E%0A%3Cp class=%22MsoNormal%22 style=%22text-align: justify; border: none; mso-border-bottom-alt: solid windowtext .5pt; padding: 0in; mso-padding-alt: 0in 0in 1.0pt 0in;%22%3E%3Cb style=%22mso-bidi-font-weight: normal;%22%3E%3Cspan lang=%22EN-GB%22 style=%22font-size: 14.0pt; mso-bidi-font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif; color: #36c746; mso-ansi-language: EN-GB;%22%3EMain responsibilities%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/b%3E%3C/p%3E%0A%3C/div%3E%0A%3Cp class=%22MsoListParagraphCxSpFirst%22 style=%22margin-bottom: 8.0pt; mso-add-space: auto; text-indent: -.25in; line-height: 107%; mso-list: l0 level1 lfo1;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-GB;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: %27Arial%27,sans-serif; mso-ansi-language: EN-GB;%22%3EMonitor and maintain SailPoint IdentityIQ platform health and operations, addressing incidents, service requests, and failures related to provisioning, deprovisioning, and identity synchronization.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin-bottom: 8.0pt; mso-add-space: auto; text-indent: -.25in; line-height: 107%; mso-list: l0 level1 lfo1;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-GB;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: %27Arial%27,sans-serif; mso-ansi-language: EN-GB;%22%3EProvide L2/L3 troubleshooting support for complex provisioning issues, including account creation errors, connector failures, role assignments, and onboarding/offboarding automation errors.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin-bottom: 8.0pt; mso-add-space: auto; text-indent: -.25in; line-height: 107%; mso-list: l0 level1 lfo1;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-GB;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: %27Arial%27,sans-serif; mso-ansi-language: EN-GB;%22%3EAnalyse audit logs, provisioning events, and identity lifecycle workflows to identify root causes of access failures, entitlement misassignments, and policy violations.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin-bottom: 8.0pt; mso-add-space: auto; text-indent: -.25in; line-height: 107%; mso-list: l0 level1 lfo1;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-GB;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: %27Arial%27,sans-serif; mso-ansi-language: EN-GB;%22%3ECollaborate with end users and business teams to resolve access issues, analyse unusual identity behaviours, and address escalations related to approvals, certification, or segregation of duties (SOD) conflicts.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin-bottom: 8.0pt; mso-add-space: auto; text-indent: -.25in; line-height: 107%; mso-list: l0 level1 lfo1;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-GB;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: %27Arial%27,sans-serif; mso-ansi-language: EN-GB;%22%3EManage and troubleshoot identity-related jobs and scheduled tasks, including certification campaigns, policy violations, account aggregations, and connector synchronizations.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin-bottom: 8.0pt; mso-add-space: auto; text-indent: -.25in; line-height: 107%; mso-list: l0 level1 lfo1;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-GB;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: %27Arial%27,sans-serif; mso-ansi-language: EN-GB;%22%3ECoordinate with development, infrastructure, and security teams to escalate and resolve performance issues, connector upgrades, and product enhancement bugs.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin-bottom: 8.0pt; mso-add-space: auto; text-indent: -.25in; line-height: 107%; mso-list: l0 level1 lfo1;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-GB;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: %27Arial%27,sans-serif; mso-ansi-language: EN-GB;%22%3ESupport version upgrades, patches, and environment migrations, including planning, testing, and executing changes in development, QA, and production environments.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin-bottom: 8.0pt; mso-add-space: auto; text-indent: -.25in; line-height: 107%; mso-list: l0 level1 lfo1;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-GB;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: %27Arial%27,sans-serif; mso-ansi-language: EN-GB;%22%3EImplement patches, hotfixes, and SailPoint upgrades in accordance with change management policies while ensuring minimum downtime and post-upgrade testing validation.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin-bottom: 8.0pt; mso-add-space: auto; text-indent: -.25in; line-height: 107%; mso-list: l0 level1 lfo1;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-GB;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: %27Arial%27,sans-serif; mso-ansi-language: EN-GB;%22%3ESupport governance activities like access certifications, account reviews, and role-based access reviews (RBAR), ensuring accuracy and timely completion in compliance with audit schedules.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin-bottom: 8.0pt; mso-add-space: auto; text-indent: -.25in; line-height: 107%; mso-list: l0 level1 lfo1;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-GB;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: %27Arial%27,sans-serif; mso-ansi-language: EN-GB;%22%3ERespond to and resolve alerts from identity system monitoring tools, including failures in scheduled jobs, policy violations, provisioning delays, and system availability warnings.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin-bottom: 8.0pt; mso-add-space: auto; text-indent: -.25in; line-height: 107%; mso-list: l0 level1 lfo1;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-GB;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: %27Arial%27,sans-serif; mso-ansi-language: EN-GB;%22%3EAssist in onboarding and integrating new applications with SailPoint IdentityIQ, configuring connectors, defining provisioning rules, and validating entitlement mappings.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin-bottom: 8.0pt; mso-add-space: auto; text-indent: -.25in; line-height: 107%; mso-list: l0 level1 lfo1;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-GB;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: %27Arial%27,sans-serif; mso-ansi-language: EN-GB;%22%3EMaintain and update technical documentation, SOPs, and knowledge base articles to ensure accuracy of support references and reduce resolution time for recurring issues.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin-bottom: 8.0pt; mso-add-space: auto; text-indent: -.25in; line-height: 107%; mso-list: l0 level1 lfo1;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-GB;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: %27Arial%27,sans-serif; mso-ansi-language: EN-GB;%22%3ECollaborate with compliance and audit teams to ensure that identity processes align with internal security controls and external regulations such as SOX and GDPR.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpLast%22 style=%22margin-bottom: 8.0pt; mso-add-space: auto; text-indent: -.25in; line-height: 107%; mso-list: l0 level1 lfo1;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-GB;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: %27Arial%27,sans-serif; mso-ansi-language: EN-GB;%22%3EParticipate in support of major deployments, ensuring availability of IAM services during critical maintenance windows and upgrades.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E
%3Cdiv style=%22mso-element: para-border-div; border: none; border-bottom: solid windowtext 1.0pt; mso-border-bottom-alt: solid windowtext .5pt; padding: 0in 0in 1.0pt 0in;%22%3E%0A%3Cp class=%22MsoNormal%22 style=%22border: none; mso-border-bottom-alt: solid windowtext .5pt; padding: 0in; mso-padding-alt: 0in 0in 1.0pt 0in;%22%3E%3Cb style=%22mso-bidi-font-weight: normal;%22%3E%3Cspan lang=%22EN-GB%22 style=%22font-size: 14.0pt; mso-bidi-font-size: 11.0pt; line-height: 115%; font-family: %27Arial%27,sans-serif; color: #36c746; mso-ansi-language: EN-GB;%22%3ESkills and experience%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/b%3E%3C/p%3E%0A%3C/div%3E%0A%3Cp class=%22MsoListParagraphCxSpFirst%22 style=%22text-indent: -.25in; mso-list: l0 level1 lfo1;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-GB;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: %27Arial%27,sans-serif; mso-ansi-language: EN-GB;%22%3EBachelor%26rsquo;s or master%26rsquo;s degree in computer science, Information Technology, or a related field.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22text-indent: -.25in; mso-list: l0 level1 lfo1;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-GB;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: %27Arial%27,sans-serif; mso-ansi-language: EN-GB;%22%3E4+ years of experience in IAM support with hands-on exposure to SailPoint IdentityIQ. %3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22text-indent: -.25in; mso-list: l0 level1 lfo1;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-GB;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: %27Arial%27,sans-serif; mso-ansi-language: EN-GB;%22%3EUnderstanding of IAM concepts and ITSM workflows.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22text-indent: -.25in; mso-list: l0 level1 lfo1;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-GB;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: %27Arial%27,sans-serif; mso-ansi-language: EN-GB;%22%3EStrong understanding of identity lifecycle management, RBAC, and access certifications.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22text-indent: -.25in; mso-list: l0 level1 lfo1;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-GB;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: %27Arial%27,sans-serif; mso-ansi-language: EN-GB;%22%3EFamiliarity with REST/SOAP APIs and SailPoint rules, workflows, and tasks.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22text-indent: -.25in; mso-list: l0 level1 lfo1;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-GB;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: %27Arial%27,sans-serif; mso-ansi-language: EN-GB;%22%3EScripting and debugging experience (JAVA/Bean shell preferred).%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22text-indent: -.25in; mso-list: l0 level1 lfo1;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-GB;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: %27Arial%27,sans-serif; mso-ansi-language: EN-GB;%22%3EStrong problem-solving skills and the ability to make decisions in a fast-paced environment.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoListParagraphCxSpLast%22 style=%22text-indent: -.25in; mso-list: l0 level1 lfo1;%22%3E%3C!-- [if !supportLists]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-ansi-language: EN-GB;%22%3E%3Cspan style=%22mso-list: Ignore;%22%3E%26middot;%3Cspan style=%22font: 7.0pt %27Times New Roman%27;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3C/span%3E%3C!--[endif]--%3E%3Cspan lang=%22EN-GB%22 style=%22font-family: %27Arial%27,sans-serif; mso-ansi-language: EN-GB;%22%3EStrong communication and interpersonal skills, with the ability to collaborate effectively with users, professionals, and IT teams.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E Jetzt bewerben