Hybrid Assistant Dean of Students bei Freed-Hardeman University

Description

Job Title: Assistant Dean of Students

Department: Student Services

Reports To: Dean of Students

FLSA Status: Exempt

Prepared By: VP for Student Services

Prepared Date: 07/31/2025

Approved By: 

Approved Date: 

Job Summary

The Assistant Dean of Students supports the mission of the university by fostering a positive, inclusive, and engaging student experience. Reporting to the Dean of Students, this position assists with the overall management of student services, engagement, and support programs. The Assistant Dean provides leadership in areas such as student conduct, housing, campus life programming, crisis response, and student advocacy. This role works collaboratively with faculty, staff, and campus partners to promote student success, personal development, and a safe, respectful campus environment.

Essential Duties and Responsibilities (Other duties may be assigned.)

Key Responsibilities:

• Housing Assignments:
• Manage student housing assignments using E-Rez software
• Assist with room changes, housing applications, and move-in/move-out logistics
• Communicate housing updates with students and Residence Life staff and VP for Student Services
• Chapel Attendance:
• Oversee the tracking and reporting of chapel absences
• Maintain accurate attendance records and follow up on excessive absences
• Assist in managing chapel attendance software and QR code systems
• Administrative Support:
• Provide general office support, including scheduling, email communication, and document preparation
• Assist with event planning, student communication, and policy enforcement as needed
• Support the Dean of Students in special projects and initiatives as assigned

Supervisory Responsibilities      

Assist the Dean of Students with the following:                

• supervise professional staff 
• Oversee the recruitment, training, and evaluation of student staff and leaders (e.g., resident assistants and student workers.
• Provide mentorship, coaching, and professional development opportunities for staff.
• Manage departmental operations, including scheduling, staffing, and program implementation.

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethics; Upholds organizational values.
• Professionalism - Tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
• Social Skills- Being aware of others’ reactions and understanding why they react as they do; adjusting actions in relation to others’ actions. 

Requirements

Qualifications

 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree (Master’s degree preferred).
• 3–5 years of progressive experience in student services, residence life, student conduct, or campus programming.
• Demonstrated supervisory experience with professional and/or student staff.
• Strong interpersonal, communication, and conflict resolution skills.
• Commitment to the mission and values of the university.

 Preferred:

• Experience in crisis response and student conduct processes.
• Familiarity with housing management software and student engagement platforms.
• Background in leadership development, diversity initiatives, and student success programming.
• Strong organizational and communication skills
• Proficiency with computer systems and a willingness to learn E-Rez and other campus software
• Ability to handle confidential information with discretion
• Prior experience in student affairs, housing, or administrative support preferred
• Flexibility and a collaborative spirit