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Hybrid Associate Application Systems Analyst (SYSMAN) bei SOS International LLC

SOS International LLC · Fort Huachuca, Vereinigte Staaten Von Amerika · Hybrid

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Overview:

SOSi is currently seeking an Associate Application Systems Analyst in Fort Huachuca, AZ. The ideal candidate will be someone who possesses experience in providing cutting edge services. 

Responsibilities:
  • Assist with troubleshooting application errors, operating system(s), server hardware, network communications and storage allocation issues within the SYSMAN environment (MECM/SCOM).
  • Utilize diagnostic tools to trace and resolve technical problems.
  • Utilize ServiceNow ITSM to track and resolve problems impacting continued system operations and make recommendations for any corrective actions required.
  • Plan, coordinate, and document the use of revised/updated procedures, processes, and methods for the operations and maintenance of the SYSMAN infrastructure.
  • Provide "on-call" support after business hours and during weekends when required.
  • Respond to automatically generated trouble tickets for changes in status and assign them to the appropriate analyst.
  • Provide guidance to team members as required.
Qualifications:
  • Active in scope SECRET clearance or the ability to obtain Interim SECRET eligibility.
  • HS +2 yrs. similar technical experience or AA/AS or BS/BA.
  • An IAT II certification (CCNA-Security, CND, CySA+, GICSP, GSEC, Security+ CE, or SSCP) is required.
  • Obtain a Microsoft certification w/in 180 days.
  • Excellent team skills, must be thorough, must have excellent communications skills, written and verbal.
  • Demonstrate initiative and be results oriented with flexibility and tenacity.
  • Demonstrate the ability to continuously adjust priorities to reflect changing circumstances.
  • Ability to work in a dynamic cross-organizational team environment.
  • Strong dedication to provide quality customer service.
  • Effective problem-solving skills and inherent decision-making ability.
  • Strong analytical skills including the ability to quickly identify the cause of issues with the system or determine if other teams need to be included in resolving an issue.
  • Ability to manage own projects including communications to customers as well as work as part of a larger team managed by a project manager.
  • Willing to work overtime, holidays, and weekends as necessary.
Preferred Qualifications:
  • 1+ Years of MECM or SCOM Administration Experience
  • Microsoft 365 Certified: Endpoint Administrator Associate (MD-102)
  • Microsoft Certified: Azure Fundamentals (AZ-900)
Working Conditions:
  • Working conditions are normal for an office environment.
  • Fast paced, deadline-oriented environment.
  • May require periods of non-traditional working hours including consecutive nights or weekends (if applicable).
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