Hybrid Sports Dome Supervisor bei City of Maple Grove, MN

About the Department

Job Summary

About Maple Grove, MN

Maple Grove is a forward-thinking, thriving community in the northwest suburbs of the Twin Cities metropolitan area.  We are home to over 70,000 residents with a projected population of 90,000 by 2040 with 2,500 acres of undeveloped land. The City of Maple Grove is proud to employ over 250 benefit-earning employees, 500+ part-time, casual, temporary, seasonal employees, and 100 paid-on-call firefighters to staff our many departments.  We provide public safety, public works, community and economic development, parks & recreation, and many other important public services to a growing community. 

The Position
The City of Maple Grove is accepting applications for a Sports Dome Facility Supervisor responsible for quality customer service delivery in the areas of supervision, monitoring of facility and program activities in the facility. This position will provide appropriate customer contact and facilitate proper emergency procedures under the general supervision of the Dome Operations Supervisor.

Position Duties

• Enforce established policies, including the noise level, neatness and supervision. Resolve customer concerns in accordance with standards of procedures.
• Monitors and responds to behavior, safety and emergency situations.
• Direct facility usage to include adhering scheduled start/end times in accordance to the issued permits for usage to the public.
• Ensures facility and/or equipment set-up and tear downs for events are completed in a timely manner. Completes all preparation requirements in accordance to permit requirements. 
• Facilitates proper use of equipment provided to facility users.
• Administers basic first aid and directs emergency procedures in the event of an emergency.
• Responsible for security procedures including opening or closing the facility.
• Assists in coordination and monitoring of facility operations.
• Performs general cleaning and light maintenance duties.
• Performs daily verbal and/or written communication and completes necessary reports accurately and in a timely manner.
• Communicates issues to direct supervisor.
• Meet with supervisor as necessary to assure all related duties are completed. 
• Attends meetings and training as scheduled.
• Performs other duties as assigned.

COMPETENCIES

Ability to:

• Interact with the public, co-workers, and supervisor in a professional manner.
• Work by oneself with no direct supervision.
• Make decisions using judgment and problem-solving skills.
• Follow through and adhere to details defined on permits.
• Accurately complete reports.
• Flexible schedule to include early morning to late evening, holidays, weekends, and overnight.
• Operate technical and mechanical equipment.
• Skills in basic personal computer operation.
• Stand or sit for long periods of time.
• Tolerate moderate noise levels.

Minimum Qualifications

QUALIFICATIONS

An equivalent combination of education and experience closely related to the duties of the position MAY be considered.

Need to have: 

• Must be 18 years of age or older.
• Ability to lift up to 50 pounds.

Nice to have: 

• Experience working in crowd control and facility supervision.
• Experience with sports or sports equipment use and set up. 

• Experience in performing custodial/cleaning and maintenance duties.

• Current C.P.R. certification and Red Cross Basic First Aide training preferred.

Other Qualifications

WORKING CONDITIONS

Environmental Conditions:

Brief summary.  Office/Outdoors/Travel

Physical Conditions:

Brief summary. Sitting/Standing/Lifting

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