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Hybrid Manager EVS bei Rivers Casino & Resort

Rivers Casino & Resort · Schenectady, Vereinigte Staaten Von Amerika · Hybrid

60.000,00 $  -  75.000,00 $

Jetzt bewerben

Position Summary: Responsible for managing the day-to-day operation of the Environmental Services department.

Job Title: Manager EVS

Department: Environmental Services

Reports To: Director Hotel

FLSA Designation: Exempt

License Type: Gaming

Target Pay: $60,000 - $75,000 

 

Essential Job Functions:

  • Adheres to guest service expectations
  • Adheres to standards and operating procedures as outlined in the Rivers Casino & Resort EVS Manual
  • Observes performance, provides feedback and encourages improvement
  • Interview, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline/termination when appropriate
  • Responsible for scheduling and payroll
  • Provides clear direction in assigning and instructing EVS staff in details of work
  • Develops and manages finances of EVS operations including, budget and inventory controls
  • Proficiently utilizes program to submit, track, and follow-up on work orders
  • Maintains the approved preventative maintenance program on all equipment
  • Be familiar with and ensure safe and proper use of all equipment and chemicals
  • Maintains a safety program to ensure all team members have a safe work environment
  • Manages/controls/orders all supplies and inventory in the department
  • Frequently reviews updates on new products and materials for continuous operational improvement
  • Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for employees and ensuring proper labeling of hazardous supplies in accordance with hotel hazard communication program
  • Conducts the approved departmental training program to ensure all team members are properly trained to their assigned task
  • Conducts routine inspections on all casino and non-gaming EVS areas daily
  • Adheres to, interpret, support, and explain established company policies and procedures as well as applicable local, state, federal and other regulatory procedures
  • Must maintain the strictest confidence of any and all confidential and proprietary information disclosed by a Rivers Casino & Resort entity or by a guest of Rivers Casino & Resort
  • Develops implements, maintains, and monitors an effective team member relations program through effective communication
  • Fosters and maintains positive team member relations in a supportive environment and interfaces with other departments to ensure a harmonious working relationship
  • Hires, trains, coaches, assess and review the job performance of subordinates including both non- exempt and exempt team members
  • Continues professional development of self and subordinates as well as assist all team members with career planning and counseling as needed
  • Maintains a high level of professional appearance, demeanor, ethics, and image of self and subordinates
  • Conducts and attends all regular departmental meetings as well as other related meetings
  • Completes and reviews all necessary reports in a timely manner to meet deadlines
  • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with team member relations issues
  • Ability to work independently, collaboratively and communicate effectively with team members at all levels of the organizations
  • Uses diplomacy and tact to build constructive and effective relationships including during high- tension situations
  • Ability to adjust or balance the size of staff on a daily basis in order to maximize productivity or control labor costs without sacrificing customer service
  • Ability to obtain support for ideas and actions from subordinates, peers, or superiors in order to accomplish a task or goal
  • All other duties as assigned

Qualifications:

  • Associate degree preferable with emphasis in management, business, finance OR an equivalent combination of education and experience
  • 2-3 years’ experience as an EVS leader
  • Knowledge and experience in management/supervision
  • Excellent interpersonal and organizational skills
  • Strong guest service skills
  • Excellent business communication skills and strong time management skills
  • Ability to adjust or balance the size of staff on a daily basis in order to maximize productivity or control labor costs without sacrificing guest service
  • Ability to identify circumstances or incidents that require the notification and/or approval of others
  • Fully competent in Google Suite and Microsoft Suite
  • Ability to be a TEAM player
  • Ability to successfully fulfill the pre-employment process
  • Ability to obtain and maintain all necessary licensing
  • Ability to work flexible shifts/days of the week, including holidays

Working Conditions:

  • Work is performed both in an office and on the casino floor in a smoke-free environment
  • Regularly required to see, talk and hear; use hands to finger, handle, or feel and reach with hands and arms; stand and walk
  • Frequently required to stoop, crouch or kneel
  • Hours will vary based on the monthly marketing calendar
  • Holiday and weekend work schedules will also vary
  • Ability to interact with others while maintaining a courteous and positive demeanor.
  • Must occasionally lift and lift up to 50 pounds

 

 

 

Jetzt bewerben

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