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Hybrid Bell Attendant bei Trailborn Surf & Sound

Trailborn Surf & Sound · Wrightsville Beach, Vereinigte Staaten Von Amerika · Hybrid

24.960,00 $  -  29.120,00 $

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               JOB POSTING – BELL / VALET ATTENDANT


ROLE

Bell / Valet Attendant

LOCATION 

Trailborn Surf & Sound

275 Waynick Blvd, Wrightsville Beach, NC 28480

ABOUT

TRAILBORN

Trailborn was founded on a simple idea: Life Should Be an Adventure. We build design-forward, experiential hotels to pull people out of the daily grind and into the great outdoors. Our locations are at the heart of our country’s most extraordinary outdoor destinations—from national parks to wine country, and snow-capped mountains to sun-soaked beaches. 

 

With five properties located in North America’s most iconic outdoor destinations, including Trailborn Rocky Mountains in Estes Park, Colorado; Trailborn Highlands in the Blue Ridge Mountains of North Carolina; Trailborn Grand Canyon in Williams, Arizona; and Trailborn Surf & Sound in Wrightsville Beach, North Carolina, Trailborn brings thoughtfully designed, boutique accommodations to regions where nature and adventure converge. Additionally, Trailborn has a robust pipeline of properties opening in 2025 and 2026 including Mendocino, California.

ABOUT OUR VALUES

We believe in HEART – Honesty, Excellence, Action, Results and Team

 

ABOUT OUR ROLE 

We are seeking a Bell / Valet Attendant to join our team at Trailborn Surf and Sound in WBNC. As a Bell Attendant, you will be responsible for providing exceptional customer service to our guests by assisting with their luggage, providing directions and recommendations, and ensuring a seamless check-in and check-out process. Your attention to detail and ability to anticipate guest needs will be crucial in creating a positive and memorable experience for our guests. You will be an integral part of our team, working closely with other departments to ensure the highest level of guest satisfaction

ESSENTIAL 

FUNCTIONS 

 

 

 

 

 

 

 

 

 

 

  • Greet guests upon arrival and assist with their luggage 
  • Provide directions and recommendations for local attractions and restaurants 
  • Assist with check-in and check-out process 
  • Maintain cleanliness and organization of lobby and bell closet 
  • Communicate effectively with other departments to ensure guest needs are met
  • All other duties as assigned

QUALIFICATIONS 

Minimum Qualifications:

  • Professional verbal communication skills.
  • Ability to stand for up to eight hours a day and work in all weather conditions.
  • Ability to lift and move up to 50 pounds.
  • Flexibility to work mornings and evenings, weekdays and weekends, and holidays.
  • Excellent communication and customer service skills 

Preferred Qualifications:

  • High level of professionalism, able to follow instructions with follow-up, respect, and integrity.
  • Understand oral and written communications, follow detailed directions, and provide clear instructions/directions.
  • Basic skills such as: attention to detail skills, reasoning skills and multi-tasking and prioritization skills.
  • Previous experience in a similar role 
  • Knowledge of local area and attractions 
  • Ability to speak multiple languages

EMPLOYMENT CONDITIONS

  • Work safely to prevent on-the-job accidents and injuries, wear protective equipment as required.
  • Work safely to ensure company equipment is secure.
  • Complete required training programs. 
  • Work hours may include a nonstandard workweek, overtime, and various shift work as needed.
  • Property Information: While on-site parking is limited, we offer an offsite parking option for our team members to ensure convenient access to work.

PHYSICAL 

REQUIREMENTS

  • Ability to lift and move up to 50 pounds.
  • Flexibility to work mornings and evenings, weekdays and weekends, and holidays.
  • Must be able to remain upright and able to continuously move on a firm surface for an 8–10-hour shift. 
  • Must be able to assist guests with luggage and set up event rooms.

UNIFORM

A uniform top is provided by the company for this position as well as guidelines to follow for the uniform.

 

 

SCHEDULE

Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality– on any day at any hour, including evenings, weekends, and holidays. 

SALARY

$12 to $14/hour

JOB STATUS

Seasonal Part Time

FLSA

Non-Exempt (Hourly)

EQUAL EMPLOYMENT OPPORTUNITY

Trailborn is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive and supportive workplace for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local laws.

 

If you require assistance or an accommodation due to a disability, please inform us during your application process.

 

The specific statements shown in each section of this Job Description are not intended to be all-inclusive.  They represent typical elements and criteria considered necessary to perform the job successfully.  The job’s responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.

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