Hybrid Rental Lead: Hoback Sports - Winter Seasonal bei Jackson Hole Mountain Resort

Jackson Hole Mountain Resort 

JOB DESCRIPTION 

Position Title: Rental Lead 

Reports To: Rental Manager

Department: Teton Village Sports

Classification: Seasonal Full-Time

FLSA: Non-exempt 

At Jackson Hole Mountain Resort, adventure isn't just a word – it's a way of life. Our shared passion for the mountains drives us to seek new challenges and embrace the thrill of outdoor experiences together. We believe that pushing boundaries, both on and off the mountain, leads to growth and fulfillment. 

Functions of Role: 

Assist the Rental Manager and Rental Supervisor in leading the daily operations of Teton Village Sports.

• Provide excellent customer service.
• Assist in hiring, training, managing, and motivating a retail sales staff.
• Open/Close
• Work weekend shifts
• Maintain efficient daily operations of rental department.
• Work with sales staff to ensure proper cash handling and charge procedures are in compliance.
• Execute daily operations including morning meetings, opening/closing procedures, daily sales goal, and key holder.
• Assist rental department during high customer volume periods.
• Assist in processing customer special orders, warranty returns and damages.
• Assist in executing store sales and promotions.
• Assist in processing store transfers.
• Merchandise new products and facilitate back stock/restocking.
• Work with retail manger to maintain store cleanliness and presentation.
• Assist in all sales training and up selling techniques.
• Facilitate morning sales goals and go over any new retail information.

Benefits of position:  

• Access to Retail shop pro forms
• Free Ski/SB demos and rentals
• Free Repair/tuning work on your skis or snowboards
• 40% off in store discounts

Are you the right fit? Below are some traits an exemplary candidate possesses.   

• Excellent customer service skills.
• Knowledge of the ski/snowboard industry
• Basic knowledge of Jackson Hole Mountain Resort a plus.
• Cash handling skills
• Rental experience preferred.

Note:  This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.