Hybrid Lead Member Advocate - Woodburn branch bei Unitus Community Credit Union

At Unitus, each employee has an opportunity to make a difference for our members. As part of the Woodburn Branch, the Lead Member Advocate works closely with branch management to train staff, complete operations duties, and support the branch team in resolving complex member requests. This individual also provides excellent service while processing teller transactions and assisting members in opening and maintaining accounts, upholding our commitment to unparalleled service – the kind that creates the Unitus difference. Our strong team of leaders, outstanding culture, above market benefits, continuous involvement in the communities we serve, and competitive pay programs make Unitus an excellent place to contribute and grow your talents. 

As an ideal candidate, you will have:  

• High School diploma or equivalent.
• Three years of experience in financial services with experience in cross-selling and training, or a combination of related education and experience.
• Experience with escalated service resolution preferred.
• Supervisory experience preferred.
• Spanish-speaking skills are helpful.
• Ability to be certified through NMLS and as a Notary Public in Oregon/Washington.

Our Benefits

Maintaining wellness and work/life balance is an important part of the Unitus culture. Our benefits are a reflection of this commitment. 

• Medical + Dental + Vision
• Flexible Spending Accounts + HSA
• Employees accrue up to 15 days of Paid Time Off (PTO) during their first twelve months of employment
• Unitus recognizes 12 paid holidays per year
• 401(k) Retirement Savings  
• Annual Incentives (*eligibility dependent)
• Employee Assistance Plan
• Tuition Reimbursement
• Student Loan Debt Repayment
• Transit & Parking benefits
• Paid Volunteer Time Off

What’s it really like to work here?

We are a people-focused organization that places an emphasis on culture. Unitus is local, successful, and committed to continuously improving and growing! 

Unitus Community Credit Union (Unitus) is an equal opportunity employer. We are dedicated to a policy of non-discrimination in employment based on race, color, age, sex, religion, veteran status, national origin, sexual orientation, disability or any other classification protected by applicable federal, state or local law. Applicants may request reasonable accommodation to participate in the application process.