Hybrid Patient Coordinator at Garn and Mason Orthodontics bei Specialty Dental Brands

Description

Our practice has been open since 1961. We have 3 office locations. One located in Mesa, One in Chandler and One in Queen Creek. We work 6:30 am to 4:30 pm with every other Monday and Friday off. All our staff including Doctors travel to all our office locations. We do not have set days at any office location. We work hard and have an amazing team. We enjoy coming to work and creating beautiful lifetime smiles.  

Duties/Responsibilities:

• Deliver a distinctive patient experience with every patient both in person and over the phone
• Answer calls, and schedule new and existing patients for dental treatment
• Welcome patients into the office upon arrival, gathering necessary information such as patient demographics, insurance information, and updated health history.
• Maintain a clean and welcoming patient waiting area
• Collect patient payments and post them to their patient ledger
• Update necessary documents into patient chart 
• Outbound calls to patients for confirming upcoming appointments
• Additional duties as needed such as assisting with laundry, taking out the trash, refilling supplies in restrooms, and any other necessary tasks in our office

Requirements

Requirements

• At least 1 year of experience in a dental front office setting
• Customer Service experience
• Passion for delivering the best experience
• Ability to collaborate and be team-oriented