Hybrid Sr. System Engineer bei O.C. Tanner

At O.C. Tanner, we help companies around the world foster cultures where employees feel appreciated and inspired to do their best work. As a global leader in employee recognition, our solutions help people thrive at work, leading to more engaged teams, stronger organizations, and better business outcomes. We are seeking a DevOps Engineer to support our mission by ensuring the reliability and scalability of the technology that powers our employee recognition platforms.

Our global team of 1,500 people hail from 58 countries and speak 62 languages. As sales and client professionals, engineers, researchers, designers, and craftspeople we create the technology, tools and awards that connect employees to purpose at thousands of companies.

Location: Salt Lake City, UT, (Hybrid)

Job Summary:
As a Senior Systems Engineer, you will need wide-ranging experience, using professional concepts and company objectives to resolve complex issues in creative and effective ways. You will work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. You will exercise judgment in selecting methods, techniques and evaluation criteria for obtaining results. All while networking with key contacts outside own area of expertise. It's expected that this role will act independently to determine methods and procedures on new assignments.

Responsibilities:

• Monitor/test system performance for bottlenecks, identify solutions, work with engineers to implement fixes
• Install, configure, test, and maintain operating systems, application software, and system management tools
• Perform high-level root-cause analysis for service interruption recovery; create preventive measures
• Ensure administration standards are met with the department
• Ensure accurate and comprehensive documentation
• Provide recommendations for software and technical advances in the department
• Advanced scripting skills
• Expertise in creating, analyzing, and repairing large-scale distributed systems
• Maintain security, backup, and redundancy strategies
• Write/maintain automation scripts to increase system efficiency
• Participate in design of info/operational support systems
• Liaise with vendors and other IT personnel for problem resolution
• Perform high-level root-cause analysis for service interruption recovery; create preventive measures