Remote URGENT: Dispatcher Admin Assistant (healthcare transportation/transportation/logistics experience is required) bei WorkStaff360
WorkStaff360 · Toronto, Kanada · Remote
- Junior
- Receive and manage incoming calls for transportation requests
- Dispatch drivers and update schedules using Book Rides Online or similar systems
- Track driver locations and respond to real-time transportation delays or route adjustments
- Communicate with clients and drivers in a professional, calm, and clear manner
- Update records and data logs accurately in spreadsheets and internal systems
- Confirm patient details, trip instructions, and appointment times
- Assist with scheduling, rescheduling, and routing for efficiency
- Flag issues and communicate updates to leadership
- Manage email inquiries and ensure all communications are followed up promptly
Hard Requirements:
- 1–2 years of dispatch, transportation coordination, or customer service experience
- Familiarity with tools like Book Rides Online, RingCentral, Google Sheets, and spreadsheets
- Strong English communication skills (spoken and written)
- Calm under pressure and able to multitask in a fast-paced environment
- High attention to detail and time management
- Experience working remotely and independently
- Availability to work long shifts (up to 10 hours) when needed
- Ability to learn quickly and follow standard operating procedures
- Experience in the NEMT or healthcare transport sector is a plus
Schedule:
- up to 46 hours per week
- Monday to Friday
- Shifts between 9 AM–7 PM US Pacific Standard Time
Offer and Benefits:
- $4-$6USD/hour
- HMO coverage after 1 year of employment.
