The benefits administrator role will be responsible for the day to day administration of corporate group health insurances and pension programs in the US and Canada, including health, dental, vision, life insurance, short and long term disability, flexible spending/health savings accounts and 401(k)/Pension plans. Reporting directly to the Benefits Manager and supporting the HR Director for all benefit related matters and projects including wellness initiatives, orientations, in house employee benefits training and communications. The benefits administrator also provides and oversees benefits customer service for 2,500+ employees, extensive/complex data analytics for vendor partners and billing, plus ensures compliance to municipal, state and federal employment and benefit laws.
Essential Duties and Responsibilities
Coordinate daily benefits processing including all enrollments, terminations, qualifying events, changes, beneficiary updates, loans and distributions. Partner with internal leave of absence team to ensure accuracy of benefits on leave, and outsourced COBRA vendor.
Serve as primary contact for plan vendors/third-party administrators. Ensure timeliness and validate accuracy of all benefit data/EDI files weekly.
Serve as primary contact for first level benefits inquires. Troubleshoot and resolve complex benefit issues with timely responses and resolutions to workforce.
Create and maintain benefit summaries, orientation decks and internal employee training materials for complex classes of employees.
Assist Benefits Manager with revamp and rollout of benefits intranet site(s) and creation of full scope benefit booklets for complex classes of employees.
Serve as primary contact for all vendor/third-party billing including premium, claims and administrative cost invoice payments. Maintain and validate monthly payments coordinating with Accounts Payable.
Oversee planning and coordination/preparation for annual Open Enrollment and benefits fair/web-based vendor sessions.
Partner with Payroll for weekly provision of benefit database adds/changes files for accuracy. Create and validate reporting of payroll deductions to benefits database to ensure reconciliation.
Assist Benefits Manager in research of best-in-class vendors, designs and costs. Implement and maintain any new benefit offerings or vendor changes annually including the benefits database, vender files, communications and coordination with payroll.
Assist in ACA compliance including updating and maintaining subsidy eligible class of employees and tax form (1095) preparation.
Coordinate with Payroll & HR team on any municipal, state or federal PTO benefit updates/compliance. Maintain in house PTO policies as it relates to employees on assignment/separate PTO arrangements. Respond to employee inquiries regarding PTO balances or discrepancies.
Maintain all benefits compliance including but not limited to ACA, annual IRS limits, SBCs, Medicare part D notices, 5500 filings, nondiscrimination testing and SAR distributions.
Education and Work Experience
Minimum 1 + years of US and Canada benefits or directly related human resources experience
Bachelor's degree in business, liberal arts, industrial relations or organizational development; may have some post-graduate education or training.
Specialized Knowledge and Skills
Strong analytic and research skills with proficiency in Excel
Self-starter who works well independently and understands necessity of coordination with other internal departments (payroll and accounts payable) for overall success.
Comfort and familiarity with working with multiple benefits data sources such as Oracle, ADP, HRIS systems and benefit administration databases.
Working knowledge of HR/personnel practices and principles as well as health and welfare benefits.
Above average time management, attention to detail, communication, organization, and interpersonal skills
Equipment and Applications
PCs, MS Office, spreadsheet and database programs
General office equipment.
Work Environment and Physical Demands
Ability to lift up to 20 pounds.
GENERAL INFORMATION:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
Collabera provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Collabera complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.
The Americans with Disabilities Act (ADA) requires employers to reasonably accommodate qualified individuals with disabilities. It is the policy of the Company to comply with all Federal and state laws concerning the employment of persons with disabilities.
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