Hybrid Sevice Engineer bei Normet

We are a global technology company developing innovative solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity. We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts. At Normet, we commit to a culture founded in our Values - Caring, Committed & Courageous. We foster your talent, with us you shine.

Job Description – Senior Service Engineer/Service Engineer

• Perform all service task assigned and ensure all service to the customer/company is completed efficiently on time.
• Projection / Pre-order for all parts required to perform repair.
• Ensure proper operation for site equipment
• Responsible for trouble shooting, use testing & diagnostics equipment, disassembly / assembly, repair of the equipment & minimizing breakdown.
• Maintain proper job documentation (as Service Report) relating to breakdown, parts supplies etc. and  ensure all the record kept  are eligible or in compliances with established procedures.
• Make sure all repair jobs completed with the cause of failures identified and match to the solution necessary to affect a repair job & also to make record of it.
• Achieve given parts sale targets
• Ensure customer satisfaction
• AO & smart care compliances

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Come and share your courage to shine with us!