Hybrid Afternoon Service Coordinator bei Manitoulin Group of Companies
Manitoulin Group of Companies · Thunder Bay, Kanada · Hybrid
- Senior
- Optionales Büro in Thunder Bay
Manitoulin Transport has the most extensive transportation network in North America, making it easy to provide dependable on-time delivery and faster transit times. Sustained by its 65 years of experience, Manitoulin developed transportation knowledge that is relied on and trusted by clients in various industries.
Job Description:Essential Duties & responsibilities include
- Document repairs provided from multiple sources (EDVIR, walk-ups/ triage, email, technician findings, operations, maintenance software) and prioritize work accordingly.
- Maintain the local “Facility Planner” spreadsheet outlining daily workflow
- Prepare work orders in Enrich and assign tasks as needed to technicians after repairs have been approved by the Shop Supervisor and/or Service Manager
- Ensure all tasks are completed in Enrich with proper comments for each job line
- Ensure warranty claims are opened for all warrantable parts and/or repairs
- Work with Parts Dept to ensure parts are in stock and/or ordered prior to equipment arriving for PM service and/or repairs
- Assist parts Dept in sourcing parts
- Ensure part cores are returned for proper credit
- Close completed work orders after review
- Works with Outsourced Maintenance Coordinators to schedule equipment and ensures equipment gets to the required shop
- Driver & Customer Relations
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Minimum 5 years in service operations
- Knowledge of the AS400
- Good organizational skills
- Good communication and decision making skills
- Technical, mechanical and problem solving skills
- Focused on cost analysis and cost reduction
- Focused on customer and driver satisfaction
What do we offer to you?
- Competitive Wages
- Comprehensive Benefits Program
- Profit Sharing Opportunities
- Tuition Reimbursement
- Opportunities for growth and advancement