Hybrid Community Outreach Supervisor (Internal Hennepin County applicants only) bei Hennepin County, MN
Hennepin County, MN · Minneapolis, Minnesota, US, Vereinigte Staaten Von Amerika · Hybrid
- Professional
- Optionales Büro in Minneapolis, Minnesota, US
About the Department
Hennepin Health is looking for a Community Outreach Supervisor to join their team. This position will lead Hennepin Health’s community outreach events and initiatives, building relationships with current and potential members and with community partners. The position will also be part of Hennepin Health’s marketing, communications, and outreach (MCO) team, but will work closely with all Hennepin Health departments and with staff from Hennepin County's Health and Human Services line of business to ensure that community voices are considered in health plan operations.
Location and hours:
This position is hybrid and will be performed both on-site at the Hennepin County Health Services Building at 525 Portland Avenue South, Minneapolis, MN 55415, at community events, and remote as job duties require. Work hours will be primarily Monday through Friday, 8 a.m. to 4:30 p.m. with night and weekend flexibility as needed for community outreach events. Reliable transportation required. While this position is designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin.
About the position type:
This is a full-time, benefit-earning position. You must be a current regular or probationary employee of Hennepin County to apply for this position. Limited duration employees are not eligible.
This position is internally classified as an Administrative Assistant, Senior.
Click here to view the job classification specification.
In this position, you will:
- Manage county-wide and community outreach events and initiatives on behalf of Hennepin Health.
- Supervise the Hennepin Health community outreach coordinator by mentoring and providing work direction, approving time cards, and completing performance reviews.
- Develop and evaluate MCO team goals, policies, procedures, and plans.
- Help forecast MCO team expenditures, evaluate staffing needs and budget cost implications, and assist in setting Hennepin Health marketing, communication, and outreach priorities.
- Analyze and interpret current and proposed laws, rules, and legislation related to Hennepin Health’s marketing, communication, and marketing infrastructure.
- Recommend outreach policy and procedures, and review and assess policy and procedure alternatives.
- Help facilitate Hennepin Health’s enrollee advisory committee and supervise staff who co-lead committee meetings.
- Recommend action regarding complaints about Hennepin Health’s marketing, communications, and outreach services and assist in resolving issues.
Need to have:
- One of the following:
- Eight years or more of general administrative work related to the management of departmental/organizational operations or in a specialty area appropriate to the position.
- Bachelor's degree or higher in public administration, business administration or related field and four years or more of experience in general administrative work relating to the management of departmental/organizational operations or in a specialty area appropriate to the position.
- Access to reliable transportation
- Experience:
- Analyzing and evaluating business processes and procedures to improve operational effectiveness.
- With project management and/or staffing development.
- Working with diverse cultures and applying a health and racial equity and disparity reduction lens to work related duties.
- Ability to:
- Build and maintain relationships with internal and external partners.
- Prepare plans that meet project and program goals, implement plans, and evaluate results.
- Analyze and evaluate operational effectiveness and prepare project reports.
- Manage effective working relationships within and outside the organization.
- Facilitate group discussions; interpret policies and regulations.
- Create and deliver presentations; effectively communicate verbally and in writing.
Hennepin Health provides health care coverage to Hennepin County residents who are enrolled in a Minnesota Health Care Program. Hennepin Health is a nonprofit, state-certified health maintenance organization that contracts with the Minnesota Department of Human Services. We envision being a leader in partnering with our members and communities to improve health, by integrating health care and service to enhance the health and well-being of our members and the community.
About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align with our mission to serve residents through transformative services that reduce disparities, eliminate inequities, and create opportunity for all and our vision of a community where all people are healthy, all people are valued, and all people thrive.
Our employees receive a combination of competitive benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge(login as Guest).
Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.
Your future. Made here.
This posting may be used to fill current and future vacancies.
Watch this video for application best practices and tips.
This position will have access to systems or other documentation that contains HIPAA data.
Invitations to interview will be based upon an assessment of education and experience.
Final candidates may be required to complete a drug test and/or background check.
If you have any questions, please contact:
Katie Bakke
[email protected]
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