Hybrid Retirement Benefits Analyst bei The Ohio State University

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Job Title:

Department:

The Benefit Analyst 2 administers retirement processes and serves as a subject matter expert for retirement-related inquiries and processes. This role provides advanced customer service to HR professionals, faculty, staff, plan participants, and external retirement providers, addressing complex issues such as missed contributions, refunds, and retirement payments. The Analyst manages, audits, and balances contribution files; processes payments; and resolves discrepancies, with a particular focus on Social Security number (SSN) issues. Additionally, this position ensures the timely execution of 415(m) distributions and performs audits within the payroll process, including off-cycle reviews. The Analyst also handles routine monthly and yearly tasks, supporting the successful administration of retirement benefits and contributing to process improvement initiatives.

Key Responsibilities:

• 30%- Review and resolve demographic file discrepancies, with a focus on Social Security number (SSN) issues.

• 25%- Serve as the escalated contact for retirement-related inquiries, providing advanced customer service to HR professionals, faculty, staff, plan participants and external retirement providers. Address complex issues related to retirement reporting, payments, missed contributions and refunds. Handle routine monthly and yearly duties, as well as any additional tasks assigned.

• 20%- Manage, audit, balance, and process contribution files, including making payments and resolving related issues.

• 15%- Audit various data points within the payroll process and review off-cycle payrolls.

• 10%- Confirm and if necessary, request 415(m) distributions as they become due, ensuring timely execution.

Required Qualifications:

• Bachelor's degree or equivalent experience.

• 2 years of relevant experience.

Desired Qualifications:

• 2-4 years of relevant experience.

• Retirement-related experience within a higher education institution.

To learn more about the Office of Human Resources, please visit our website.

Additional Information:

Salary Range: $53,800-$58,000*

Work Schedule: Hybrid - In office on Wednesday

Function: Human Resources

Sub-function: Benefits

Career Band: Individual Contributor - Specialized

Career Level: S2

Working at Ohio State brings with it a robust package of total rewards, including market-based compensation, exceptional health benefits, retirement plans, flexible schedules, management training, tuition assistance, on-site child care, campus athletic and cultural events, and many others. Please visit  https://hr.osu.edu/benefits/ for detailed information.

*The offer for this position will fall within this range based on internal equity, the unit’s available budget, and the candidate’s qualifications.

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The university is an equal opportunity employer, including veterans and disability. 

As required by Ohio Revised Code section 3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.