Hybrid Business Development Manager (Entrepreneurial Agents) bei AAA Washington

BUSINESS DEVELOPMENT MANAGER (ENTREPRENEURIAL AGENTS)

WHAT YOU’LL DO:

This role is responsible for sales and business development of assigned insurance region through aligning agency sales operations, objectives, and business development goals to help meet the overall strategic company objectives.

WHO WE ARE: 

At AAA Washington, we equip our members with trusted service and expertise to confidently travel through life. We provide our members with best-in-class roadside assistance, discounts and rewards, travel services and insurance. For nearly 120 years, we’ve served our members, not shareholders, so our growth supports innovation for the Club today and for the future. Seeking to reflect the communities we serve and create an inclusive culture, we encourage employees to bring their full self to work and support applicants from all backgrounds, abilities and walks of life to apply

WHY YOU’LL LOVE WORKING AT AAA WASHINGTON:

You’ll play an important role in bringing AAA Washington’s spirit of service and peace of mind to our membership. Consistently ranked as one of the Best Places to Work by Puget Sound Business Journal, we aim for work-life balance across the organization. We support hybrid and remote work options for many positions based in our corporate office (Bellevue, Washington) along with some of the best benefits in the region!

ESSENTIAL DUTIES/RESPONSIBILITIES:

• Maintain and establish on-going, positive relationship with Entrepreneurial Agent (EA), collaborating with the EA to monitor objectives, review activity and coach to help drive production, lead generation activity, retention and account management.

• Serves as liaison between EAs and the company. Responsible for attracting new agency opportunities.

• Conducts regular formal business reviews with assigned EA’s and provides on-going support on sales strategies and tactics aimed at increasing productivity, quality and profitability.

• Reports on the on-going operations of the assigned contracted EA for the assigned region, providing recommendations and market insights.

• Collaborate with insurance leadership to review and evaluate performance of various campaigns and design and implement programs to encourage increased performance.

• Partner with Service and Retention leadership to ensure that insured members are updated on AAA’s service model and processes.

• Develop and maintain positive partnerships with company sales, marketing, claims and underwriting resources.

• Develop, oversee, and communicate agency policies to ensure quality standards are maintained.

• Contribute to planning and execution of budgeted goals.

• Achieve and maintain an acceptable expense/revenue ratio, profit margin and growth rate.

• Provide support and assistance to the leadership team.

• Contributes to a positive team dynamic through respectful interactions, positive contributions, and active collaboration to achieve department and organizational goals.

• Shares in AAA’s vision, mission and values in day-to-day activities and behaviors; guides and motivates others to remain aware of AAA’s vision, mission and values.

SUPERVISORY RESPONSIBILITIES:

• This job does not have supervisory responsibility.

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree (BA) in sales, business, or related field or equivalent experience

• 4+ years’ experience in insurance industry

• 3+ years’ experience in leadership or management role

PREFERRED QUALIFICATIONS:

• Experience in insurance technologies preferred.

CERTIFICATES, LICENSES, REGISTRATIONS:

• Active WA State Property & Casualty and Life & Disability Insurance license

• Industry designations or certifications preferred

KNOWLEDGE, SKILLS, ABILITIES:

• Comprehensive knowledge of personal lines, commercial lines, and life insurance including fundamental insurance principles, underwriting and risk selection, and policy provisions.

• Knowledge of MS Office and navigating the internet.

• Competent in agency and carrier applications and systems.

• Ability to communicate clearly and professionally both verbally and in writing, including effective use of listening skills.

• Ability to use appropriate interpersonal styles and methods to reduce tension or conflict, relate positively to people in stressful situations, and remain calm under pressure.

• Ability to address multiple demands and adjust style and approach to suit situations that involve rapidly changing tasks, shifting priorities, simultaneous demands, or transitions into new assignments.

• Ability to make timely and sound decisions, understanding the impact and implications and providing feedback on outcomes.

• Ability to take extra measures and independent action to solve problems and get work done when the situation calls for it while holding self and others accountable.

• Skilled in working as part of a team, collaborating with colleagues, establishing rapport and gaining the trust of others.

• Capable of mentoring, motivating and guiding others toward both individual and organization goals and to fulfill the shared vision.

• Models a high standard of quality and commitment to serving the public to include building strong relationships with members inside and outside the organization while developing trust and credibility with the members.

SALARY:

• Hiring Range: $120,666 - $144,840 annually

• Full Pay Band for the Role: $120,666 - $168,912 annually

Actual pay will be based on factors such as experience, skills, and internal equity.

BENEFITS WE OFFER:

• Health insurance (medical, vision, dental and prescription drug)  

• Up to 22 days of Paid Time Off (PTO) in the first year

• Eleven paid holidays in addition to PTO

• 401(k) with Employer Match  

• Life, Short-Term Disability and Long-Term Disability insurance  

• Flexible Spending Accounts  

• 4 Hours of Volunteer Time Off per year  

• On-Demand Pay / Earned Wage Access 

• Free Premier RV AAA Washington Membership  

• Travel, Insurance, and Membership Discounts and Perks  

• Paid, on-going training throughout your career  

• THRIVE wellness program  

• Tax-advantaged commuter benefit  

• Free parking  

• Financial Literacy Education 

WORK ENVIRONMENT & PHYSICAL DEMANDS:

• Hybrid work from home and office required.

• The physical environment is typical of a standard office space.  It requires the employee to work inside for the duration of work.  Must be able to remain in a stationary position, sitting for more than 50% of the time. This position will require occasionally moving about inside the office to access equipment, cabinets, etc. May work around office equipment which could be noisy, such as copiers and fax machines. 

OTHER:

• Equipment used: Computer, phone, various virtual technologies and programs, other office equipment.

• Travel: Consistent travel (>50%)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.

DISCLAIMER:

Position/Job characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform