Hybrid Applications Analyst -Hybrid (Maine Residency Required) bei MaineGeneral Health

Job Summary:

We’re seeking a motivated and collaborative Applications Analyst to join our tight-knit Business Applications team supporting essential systems across our health system including, Workday (HR, Finance, and Supply Chain), Vocera, Real-Time Location System, Zoom, Dragon, Computrition (Food Service), Aria (Radiation Oncology), Salesforce, and more.

Job Description:

This is an excellent opportunity for someone who thrives in a dynamic environment—offering a mix of daily operational support and strategic project work.

Important Information About the Work Environment

• This is not a fully remote role.

• Candidates must reside in the state of Maine and be available to work in a hybrid schedule, which includes on-site work at our Augusta campus as needed.

• Flexible scheduling options include a 4- or 5-day workweek.

Key Responsibilities

• Provide day-to-day application support through our IT ticketing system.
• Troubleshoot and resolve issues independently or in collaboration with internal teams and vendors.
• Support upgrades, enhancements, and new implementations of business applications.
• Analyze business needs, gather requirements, and design scalable, user-centered solutions.
• Build and maintain strong relationships with stakeholders across departments.
• Participate in or lead integrations, reporting projects, and cross-functional initiatives.
• Collaborate with vendors to ensure timely, high-quality issue resolution and project delivery.

What We’re Looking For

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Experience supporting enterprise business applications.
• Ability to think critically, troubleshoot efficiently, and communicate effectively with technical and non-technical audiences.
• A strong team player with a customer-service mindset.
• Previous experience in healthcare IT is a plus, but not required.

Why Join Us

• Be part of a collaborative, mission-driven team that values innovation and continuous improvement.
• Get exposure to diverse systems and technologies, with room for growth and learning.
• Help support and enhance systems that make a real difference in patient care and operational excellence.

Scheduled Weekly Hours:

40

Scheduled Work Shift:

Job Exempt:

Yes

Benefits:

Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.

Physical Wellness:

• We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs.
• Employees have access to industry-leading leave for new parents.
• A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves.

Emotional Wellness:

When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.

Financial Wellness:

• An employee discount program is available to all employees for services provided by MaineGeneral Medical Center.
• Tuition Reimbursement is available to all employees to further develop skills and career.
• We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.
• Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident.
• We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.

Career Mobility:

Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource – they’re how we grow our business and care for our community.

Equal Opportunity Employer M/F/Vet/Disability  Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440 .

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