Hybrid Instructional Assistant (S03713) bei Montgomery College

Job Description

Montgomery College, Germantown Campus, Writing, Reading, and Language Center has an immediate need for a part-time Instructional Assistant within the Montgomery College Online and Academic Support Department. The work schedule is Monday – Friday, 8:30 a.m. – 12:30 p.m. This is a bargaining, non-exempt, grade 23 position. For non-exempt positions, you are not eligible to work a secondary job at Montgomery College. Montgomery College promotes and creates a working and learning environment rooted in the basic tenets of fairness, belonging, and inclusiveness. This position is eligible for telework 1 day a week after the probationary period, at which point the regular schedule will be Monday – Thursday onsite, 8:30 a.m. – 12:30 p.m., Saturday telework, 10:00 a.m. – 2:00 p.m. This eligibility is subject to change based on the needs of the unit.

Under supervision and/or direction, the work provides instructional support to students and faculty to facilitate teaching and learning. The work is technical and/or paraprofessional in nature and is designed to support academic disciplines, testing, and information technology. Assignments include computer labs, academic labs, learning centers, assessment centers, and instructional technologies. The work may direct students to resources and prepare for instruction, as well as stock and prepare work areas. Some recordkeeping and clerical tasks may be required.

Primary contacts include college faculty, staff, and students.

Duties include but are not limited to:

• Prepare materials such as handouts and set up equipment for the Learning Center and Hyflex Lab.

• Demonstrate for faculty the safe and proper use of equipment.

• Identify maintenance issues related to supporting instructional activities, and clean up and put away materials after demonstrations/experiments.

• Arrange for media, supplies, tools, equipment, and other materials and/or items needed.

• Maintain inventory of supplies and materials, computer hardware and software and associated parts, manuals and documentation; and texts, manuals, guides and other learning resources.

• Maintain statistics regarding student use of learning resources and prepare reports and other written materials regarding operation of laboratories, centers and learning resources.

• Provide system software training and end user support.

• Install, set up and maintain software and hardware desktop computers.

• Maintain hardware and software by troubleshooting, correcting problems, performing data conversions, and making repairs.

• Provide information on the use of instructional technology (e.g., computers and software applications) to students.

• Assist with resource materials, research, select and/or recommend such materials, and answer questions regarding the use of such materials.

• Assist in maintaining inventory of supplies and materials, computer hardware and software, including associated parts, manuals and other documentation, laboratory supplies and equipment, or technical and trades tools, materials and equipment, and other learning resources.

• Compile, create, and update educational information materials to ensure consistency of service.

• Perform other duties as assigned.

Required Qualifications:

• Associate’s degree in an academic field related to the assigned area(s) plus two (2) years of related experience in a learning center or student center support environment.

• The equivalent combination of education, training, certification and/or experience that provides the required knowledge and expertise to perform the essential functions of the job may be considered.

• Ability to effectively communicate (written and verbal) to exchange information with others.

• Ability to work effectively with others.

• Eligible applicants must currently be authorized to work in the United States and not require employer visa sponsorship

Preferred Qualifications:

• Previous customer service experience.

• Experience with Adobe Acrobat, MS Suite and Zoom.

• Prior experience creating marketing documents such as flyers and Instagram posts.

Hiring Range: $26.19-$34.04 per hour. Initial salary placement for new hires falls between the minimum and midpoint of the range and is based on relevant candidate experience and internal equity.  The maximum salary for this position is $41.89 per hour.

Application Process:

• Click Here to apply online

For degrees earned outside of the U.S., a copy of your education equivalency, conducted by a nationally recognized evaluation service, must be included in your application.

As a condition of employment, the following are required at the time of hire:

• Successful completion of a background check and degree verification (if applicable).

• Participation in a Maryland State Retirement System plan (Pension or Optional Retirement Plan, depending on the position). If you are already retired from the Maryland State Retirement System, you may not enroll in a Maryland State Retirement System plan at Montgomery College and may have earn​ings restrictions, per state law.

Our benefits package includes: generous paid vacation, sick, paid holidays, medical, dental, vision, group legal benefits, professional development, retirement plan, educational assistance, tuition waiver for employee and dependents, wellness programming including onsite gyms, pools and classes.

If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources and Strategic Talent Management at 240-567-5353 or [email protected].  We require at least two weeks advance notice to enable us to provide the requested accommodation.

Montgomery College is an equal opportunity employer committed to promoting and fostering diversity among its student body, faculty, and staff.

Montgomery College is a tobacco-free and smoke-free workplace.

Closing Date