Hybrid Field Operations Manager I bei Google fiber
Google fiber · Kansas City, Missouri, Vereinigte Staaten Von Amerika · Hybrid
- Optionales Büro in Kansas City, Missouri
At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.
GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet.
This role is not eligible for immigration sponsorship.
The application window will be open until at least July 29, 2025. This opportunity will remain online based on business needs which may be before or after the specified date.
Role Description
As the Field Operations Manager I, you will oversee all field support, splitting time between the central office and field, for local operations, including planning, coaching, scheduling, and coordination of all team activities. You’ll oversee a team that includes Construction Technicians, OSP Plant Maintenance Technicians I and II, and Residential Installers. Using your experience of Fiber to the Home (FTTH), Gigabit Passive Optical Network (GPON), 10 Gigabit Passive Optical Network (XGS) network construction, you will ensure the internal team and vendors understand the proper methods for installation, maintenance, and repair of network infrastructure as well as safety standards like Occupational Safety and Health Administration (OSHA). In this management role, you’ll also focus on resolving complex interactions between customers and team members, making sure everyone feels heard and process iteration occurs. |
In this role, you’ll:
Field Operations Leadership:
Technical Expertise:
Customer Service:
Teamwork and Leadership:
Additional Responsibilities:
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At a minimum we'd like you to have:
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It's preferred if you have :
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The US base salary for this full-time position is $81,000 - $89,000 + bonus + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.
GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF).
It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.