Hybrid Program Specialist bei Legislative Branch

Program Specialist

Department: Legislative Branch

Location(s): Washington, District of Columbia

Salary Range: $69923 - $90898 Per Year

Job Summary: This position is located in the Health Services Division, Integrated Support Services Directorate, Chief Operating Officer. Position description number 320257. The Salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area. This position will work a flextime work schedule. This is a non-supervisory, Non-Bargaining Unit position. Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.

Major Duties:

• This position is in the Health Services Division (HSD) within the Integrated Support Services Directorate (ISS). The Health Services Division is responsible for the occupational health and wellness program and workers compensation program for Library employees and emergency medical response for employees and visitors to the Library. The Program Specialist provides staff support, technical support, and advice in a wide range of matters related to the fulfilling the mission of the Integrated Support Services Directorate and specifically to the Health Services Division leadership. The primary duties of this position are the execution of an approved wellness program under the direction of the Chief Medical Officer, the Supervisory Clinic Manager and the Wellness Program Coordinator. This program includes at least monthly wellness enhancing educational events for Library employees provided via a variety of modalities – in person, virtual and hybrid and two wellness expo events throughout the year. The incumbent will work with the Wellness Program Coordinator to propose and develop programming that is tailored to the needs of the Library population. The incumbent is also responsible for the safe and efficient operation of the Library’s two wellness centers and 5 lactation spaces. This includes registration of authorized users, regular inspections, identification of safety and maintenance issues, identification of needed upgrades, and liaison with Library Facility Operations and other agency personnel for maintenance issues. This position will also be responsible for providing exemplary customer service in the form of greeting and registering employees arriving at the clinic, answering phones and assessing the nature of the calls and refer to healthcare providers (Medical Doctors and Nurse Practitioners) as necessary. This may also include assisting employees with the submission of documentation and providing administrative assistance to health care providers by collecting and entering data, maintaining fully complaint health records while adhering to patient confidentiality. Customer focus, tactfulness, courtesy, and follow-through are key elements of this position. The Program Specialist may perform a variety of analytical and evaluative studies to determine effectiveness of Health Services Division operations including both internal processes and wellness programming. Incumbent will assist in Health Services Division wellness program management by reviewing and analyzing medical data and correlating and addressing inconsistencies in documentation. Prepare reports and written analysis based on the incumbent's knowledge of issues and programs related to the Health Services Division mission. These analyses may define or clarify issues and make recommendations concerning options for problem resolution. Performs other related duties as assigned

Qualifications: Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision. Ability to Problem Solve and Make Recommendations Related to Administrative and Program Needs. ** Ability to Serve as a Liaison and Interact Collaboratively with Others. ** Ability to use and manipulate computer systems and software applications. Ability to plan, prioritize, organize, and perform duties and tasks. ** Ability to communicate in writing. Ability to exercise initiative, good judgment and discretion. Ability to communicate effectively other than in writing.

How to Apply: Please carefully follow all instructions under the How to Apply tab to ensure you are considered for the position. You are required to apply online for this announcement. We are unable to accept mailed or emailed documents. You must complete the entire application process, including submission of all documents BEFORE this announcement closes. To do so, complete the following steps. Step 1: If you do not already have one, create a resume on USAJOBS. Although you must enter your Social Security Number for USAJOBS, this information will not be provided to the Library of Congress. Step 2: Review the Job Announcement. We recommend you go to the end of the Qualification and Evaluation section of the job announcement to preview the online questions that you will answer in Step 4. You may wish to customize your USAJOBS resume to ensure that it supports your responses to these questions. Step 3: Click on the "APPLY ONLINE" button to the right of this announcement. Follow USAJOBS' instructions to access your account and submit your resume. You will be redirected to the Hiring Management website to complete the application process. If this is your first time in Hiring Management, you will be asked to answer questions related to your eligibility for Federal employment. You will be able to update this information and save it to our account for future announcements. Step 4: Once you have completed the eligibility questions, you will be taken directly to the vacancy application questions. Answer all questions honestly and thoroughly. Step 5: Hiring Management offers three options that will electronically attach your documentation to your online application once you finish answering the questions in the job announcement. (1) You may select a document that you have already uploaded to USAJOBS for a previous announcement. (2) You may electronically upload a document directly from your computer to your application. Be certain to review your complete application for confirmation of the document uploaded and click on "Finished" to be returned to USAJOBS. IMPORTANT NOTE: If you have multiple documents of the same kind, e.g. 2 undergraduate transcripts from different schools or 2 SF-50s, etc., be sure that they are all in the same file on your computer or in your USAJOBS profile before uploading them. If you try uploading them individually, only the last one sent will be visible in our system. If you have any questions about this information, please contact the person on this announcement BEFORE the closing date. Step 6: Click on "Finish" after you have completed your application. Once you have submitted your application, you can check your status online through your Hiring Management or MY USAJOBS account. Your complete online application and any required supplemental documentation (e.g., SF-50, etc.) must be received by 11:59 p.m. Eastern Standard Time (EST) on the closing date of the announcement. It is your responsibility to ensure that all documents are received on time and that the materials are readable. Failure to do so will result in your application being excluded from consideration for this announcement. If you are experiencing any technical difficulty with the online process, you MUST CONTACT THE POINT OF CONTACT FOR THIS ANNOUNCEMENT BEFORE THE CLOSING DATE. For all technical issues please contact [email protected] , no later than 4:30pm EST of the Closing Date. REQUESTS FOR EXTENSIONS WILL NOT BE GRANTED.

Application Deadline: 2025-08-05