Hybrid Director, Information Technology Services Business Operations bei Sait

SAIT’s Information Technology Services department handles all software and hardware needs, as well as technological and networking issues for both employees and students who rely heavily on computer systems across our campuses. Technical support — which includes help with computer hardware and software technical problems, email, audio-visual needs and more — is available to everyone at SAIT, whether the problem occurs at home or on-campus.

Reporting to the Chief Information Officer (CIO), the Director, Information Technology Services (ITS) Business Operations provides strategic leadership for core internal ITS functions that enable efficient, compliant, and value-driven operations across the department. 

This position is responsible for process improvement and oversight of functions including procurement, vendor management, budgeting and financial management, software and hardware asset management, knowledge management, communications, internal service delivery, and general Office of the CIO services. This role will foster a culture of operational excellence, continuous improvement, and effective collaboration to align ITS operations with institutional goals.