Hybrid Office Services Assistant bei Department of Defense

Office Services Assistant

Department: Department of Defense

Location(s): Philadelphia, Pennsylvania

Salary Range: $60967 - $79263 Per Year

Job Summary: See below for important information regarding this job.

Major Duties:

• Serves as the primary office assistant to the Director, Document Services OPS Branch, providing administrative, clerical, and other support.
• Receives and directs calls and mail, greets visitors and directs to appropriate personnel
• Provides administrative support services to a large production branch; Maintaining official record system(s), data entry, and processing customer inquiries
• Prepares official departmental correspondence related to personnel security matters, reports, awards, and responses to incoming correspondence
• Resolves routine administrative/operational matters or customer related questions/complaints, and transfers responsibility for corrective actions to the appropriate office.
• Advises staff on administrative methods, regulations, protocols, clerical, and automated services to perform mission requirements.
• Works with the financial systems of record, researches, updates entries, and receives/inputs interdepartmental purchase requests.
• Reviews and validates Government Furnished Moves (GFM)/shipping using SYNCADA software and other account applications. Serves as Certifier on other SYNCADA accounts as designated.
• Acts as the Training Program Coordinator; Trains new employees, prepares required documents and reports completed training
• Manages the Production Equipment Inventory Program through the preparation of reporting documentation, coordination and collaboration with respective facility personnel, validation of items on hand/required, and government furnished movement.

Qualifications: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-08 level, applicants must possess one year of specialized experience equivalent to the GS-07 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Receiving calls, mail, greeting visitors, and directing appropriate personnel. Resolving routine administrative matters and referring inquiries to appropriate personnel Scheduling meetings, conferences, and appointments and gathering information to prepare for meetings Preparing official correspondences related to personnel security matters, reports, awards, performance plans, letters of appreciation, and responses to incoming correspondence. B. Education Substitution: As a general rule, education is not creditable above GS-5 for most positions covered by this standard; however, graduate education may be credited in those few instances where the graduate education is directly related to the work of the position Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

How to Apply: To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on the closing date to receive consideration. To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account. You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. You will receive an email notification when your application has been received for the announcement. To verify the status of your application, log into your USAJOBS account, https://www.usajobs.gov, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process. To preview the questionnaire, please go to https://apply.usastaffing.gov/ViewQuestionnaire/12769789.

Application Deadline: 2025-07-28