Hybrid Sales and Customer Service Representative – Dutch Speaking bei VELUX
VELUX · Andrássy út 9., Budapest, Vereinigte Staaten Von Amerika · Hybrid
- Optionales Büro in Andrássy út 9., Budapest
At VELUX we offer you the opportunity to grow, shape your own career, and work in an international, sustainable company.
We’re expanding our Online Sales team and are looking for a Dutch-speaking Customer Service Representative with a strong sales mindset to support our web shops and marketplace customers in the Netherlands and Belgium.
What you’ll do:
Build strong, long-term relationships with our installer partners through proactive outbound contact by telephone.
Provide sales-focused customer service via phone, email, WhatsApp and chat for the Dutch and Belgian markets.
Handle incoming sales leads, create tailored quotes, actively follow up and convert them into orders.
Support customers after sales: deliveries, claims, returns, installation help, payment issues.
Process orders and returns in our systems (including web shops and marketplaces like Bol.com).
Identify commercial opportunities during customer contact and promote relevant products or solutions.
Contribute to process improvements and a better customer experience.
Participate in projects related to the role.
What you bring:
Fluent in Dutch (spoken and written).
Good level of English; knowledge of French or Spanish is a plus, but not a need.
Experience in sales, telesales, account management, or customer service is an advantage.
Confident in using MS Office.
Strong communication skills and a proactive, commercial mindset.
Problem-solving attitude and attention to detail.
Flexible, adaptable and comfortable working in a hybrid, international environment, sometimes supporting other teams or markets.
What we offer:
Permanent contract with competitive salary and bonus opportunities.
Hybrid work: 2 days home office per week.
Modern office with a great team atmosphere.
Full training and regular development opportunities.
Interested?
Apply by uploading your CV and including your monthly gross salary expectations. We look forward to hearing from you!
