Hybrid Field Officer (Fixed Term Contract) bei Givedirectly
Givedirectly · Nyatike, Migori, Vereinigte Staaten Von Amerika · Hybrid
- Optionales Büro in Nyatike, Migori
About GiveDirectly
GiveDirectly (GD) aims to reshape international giving – and millions of lives – by providing cash grants directly to the world’s poorest. The Brookings Institution estimates that $70B of cash transfers would be required to eliminate the poverty gap; the aid sector currently spends $135B each year, much of it on evidence-free interventions. GiveDirectly wants to change that, establishing cash transfers as a benchmark for foreign aid – as the index fund is a benchmark for the financial industry – and in the process accelerating the end of extreme poverty.
GD has raised over $1B since launching in 2011, delivered cash to more than 1.5 million people in 15 different countries. We’ve also supported large-scale, experimental research that indicates strong recipient impact of our programs. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) have been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist.
Our culture is candid, analytical, agile, and non-hierarchical. Our global team of ~150, and country operations teams of ~650, together come from 21 different countries speaking 69 different languages. From software engineers to seasoned humanitarian workers, former management consultants to public servants, researchers to field operations -- it’s an incredible group of people.
Our values are central and deliberately opinionated. We genuinely center the people we serve in our decision making, and strive to build an ambitious, dynamic and high performing environment. We strongly encourage you to read through our values carefully, if they reflect how you like to work and energize you, this could be a great fit.
We work hard to create an environment in which all our team members can thrive, succeed and grow. We support flexibility, take care of each other, have fun, and create professional growth opportunities.
Overview:
The Field Officer (FO) will be part of the frontline team implementing GiveDirectly’s Program in Migori County. FOs are responsible for executing activities across multiple enrollment stages, ensuring accurate data collection, and effective community engagement. This role demands a high level of integrity, empathy, professionalism, adaptability, and attention to detail. A strong understanding of the local context is essential. Field Officers serve as the face of GiveDirectly in the community and play a critical role in building trust and ensuring the program’s success and impact.
Key Responsibilities
Recipient Engagement and Fieldwork Execution
- Conduct household visits to enroll eligible recipients.
- Accurately explain GiveDirectly’s program, processes, and recipient rights to ensure informed participation.
- Support recipients in navigating enrollment processes with empathy and professionalism.
- Ensure respectful, dignified interactions that uphold GD’s values and community trust.
- Address recipient questions or complaints on-site, escalating complex issues to management as needed.
Data Collection and Quality Assurance
- Collect data using mobile devices with strict adherence to survey protocols and timelines.
- Regularly review and data collected to ensure completeness, accuracy and consistency.
- Work with supervisors to resolve data inconsistencies or errors.
- Participate in spot checks, shadowing sessions, and refresher trainings to enhance data quality.
Program Support and Process Improvement
- Participate in piloting new tools, surveys, or workflows and provide feedback on usability and effectiveness.
- Share insights from the field on process challenges, community dynamics, or emerging trends and/or risks.
- Contribute to the continuous improvement of operations by offering grounded, practical feedback during debrief and brainstorming sessions.
Community Relations and Stakeholder Engagement
- Mobilize communities for barazas (community dialogues) and support local sensitization activities with the co-implementing partner, local government stakeholders, and relevant local health leadership.
- Build and maintain respectful relationships with local leaders and community members.
- Report community concerns, misinformation, or risk indicators to field leadership promptly and appropriately.
Health Messaging Support
- Ensure all communication emphasizes recipient safety, dignity, and confidentiality, with guidance on how to access grievance and feedback mechanisms, report safeguarding concerns, and seek assistance when needed.
Process Improvement & Learning
- Participate in piloting new tools and processes, sharing grounded feedback from the field.
- Contribute to weekly debriefs and reflection sessions with the field team
Logistics and Resource Stewardship
- Safeguard GD assets, including data collection devices, protective gear, and recipient phones.
- Report logistical or equipment issues promptly for repairs or replacements.
- Adhere to team schedules, travel protocols, and safety guidelines while in the field.
Content generation
- Identify, collect, and document authentic, emotionally engaging recipients’ stories that are aligned with the organization’s mission and values
- Work with the content team to package stories for use in fundraising and communications.
Required Qualifications
- Bachelors Degree in Public Health, Community Development, Social Work, or related fields.
- Minimum of 1 year of experience in community health, maternal and child health, sexual reproductive health and rights, or data collection roles.
- Fluency in Dholuo and Kiswahili is a MUST; English proficiency is an added advantage.
- Strong interpersonal and communication skills, with a compassionate and respectful approach to mothers and infants.
- Comfortable working in remote rural areas and traveling frequently by motorbike.
- Tech-savvy, with experience using mobile data collection tools (e.g. CommCare).
- Demonstrated honesty, integrity, and commitment to ethical standards, especially in handling sensitive data and recipient information.
Preferred Qualifications
- Experience working in Migori County or similar rural settings.
- Familiarity with maternal and child health services (ANC, immunization, nutrition, etc.)
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants: We invite you to "Know Your Rights" as an applicant.
Commitment to Safeguarding
As a global organization serving some of the world’s most vulnerable communities, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme, and will systematically check with previous employers about any sexual exploitation, abuse, and harassment issues relating to potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
GD is committed to observing all local, national and international laws that protect children, vulnerable adults, and basic human rights of all. GD is committed to a policy of “zero tolerance for sexual exploitation, abuse, and harassment (SEAH)” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.
These efforts help us continue to build and maintain trust with the communities we serve, and prevent harm to our recipients.
Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide!