Hybrid Inbound Manager bei Supplyhouse.com

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a new Inbound Manager to join our growing Inbound Team and Fulfillment Center network. This individual will report into our Assistant General Manager is responsible for overseeing all receiving, putaway, and returns to ensure timely and accurate flow of goods into the fulfillment center. This role drives people growth, operational efficiency, safety, and team performance to support service levels and customer satisfaction in a fast-paced e-commerce environment.​ 

Job Type: Full-Time, Exempt

Location: 180,000 sq. ft. in Farmers Branch, TX at 12301 N Stemmons Fwy, Farmers Branch, TX 75234

Schedule: Monday through Friday, from 6:00am to 3:00pm CST

Salary: $70,000 – $85,000 per year 

Responsibilities:

• ​Overseeing all inbound receiving operations, ensuring timely and accurate unloading, inspection, and putaway of inventory to maintain stock availability and meet service level agreements.​
• ​Managing daily workload planning and labor allocation for inbound teams, utilizing forecasts and real-time data to balance productivity and cost-efficiency across shifts.​
• ​Developing, implementing, and enforcing standard operating procedures (SOPs) for inbound processes to drive consistency, quality, and compliance with safety and regulatory requirements.​
• ​Training and developing Supervisors, Team Leads and associates through coaching, mentoring, and effective communication to develop a strong culture of employee engagement​
• ​Identifying, developing and monitoring key performance indicators (KPIs) such as dock-to-stock time and receiving accuracy, analyzing trends and initiating corrective actions to achieve operational goals.​
• ​Partnering with Inventory Control, Outbound, and other external departments to resolve discrepancies, manage space utilization, and support cross-functional projects impacting inbound operations.​
• ​Ensuring safe work practices and maintains a clean, organized receiving environment, conducting regular safety audits and addressing hazards promptly to protect team members and inventory.​
• ​Identifying and proposing process improvement initiatives to company leadership for FC standardization and execution​
• ​Attending and participating in the HR Leadership meetings twice a month
• ​All members of management are expected to lead by example and maintain professional standards in the workplace ​​

Requirements:

• High school diploma or GED equivalent
• ​Supply Chain Management, Logistics, Business Administration, or a related field OR equivalent combination of education and relevant work experience
• Minimum 3 years managing operations through WMS tools and reporting
• ​Minimum 3 years in a high-volume e-commerce or omni-channel fulfillment setting
• Minimum 3 years leading teams in a warehouse or fulfillment environment, including performance management and coaching
• Ability to interpret data, identify trends, and implement effective solutions in a fast-paced environment
• Proven ability to work cross-functionally and communicate clearly with all levels of the organization​
• Experience applying continuous improvement tools to drive efficiency and reduce costs​
• Minimum 3 years in a high-volume e-commerce or omni-channel fulfillment setting​
• Ability to push and pull objects up to 60 pounds of force independently
  • Employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds
• Ability to stand and walk for up to 8-10 hours and up to 20,000 steps per day

Preferred Qualifications: 

•  ​APICS (CPIM or CSCP), Six Sigma, or Lean certification

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include: