Hybrid Senior Customer Success Manager – Container Tracking bei Kpler
Kpler · Athens, Vereinigte Staaten Von Amerika · Hybrid
- Optionales Büro in Athens
At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors.
Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms. Our team of over 600 experts from 35+ countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success.
As a Senior Customer Success Manager (CSM) for Kpler’s Container Tracking product, you’ll manage a global portfolio of clients ranging from large enterprise accounts to mid-market and long-tail users. Your mission is to ensure clients across all tiers gain lasting value from our container visibility solutions, through expert engagement, strategic support, and tailored success planning.You’ll be expected to bring a deep understanding of logistics, shipping, and supply chain workflows—leveraging your industry experience to guide clients and act as a critical voice in shaping our evolving solutions.
