Hybrid Customer Care Professional-Part Time! bei Cabinetworks Group

Job Description

Your Care, Our Commitment: Part-Time Specialists Ready to Assist!

CABINETWORKS GROUP LIVONIA:  PART-TIME CUSTOMER CARE SPECIALISTS WANTED!

Our people are the life of this company. Together, we build life into the kitchen (and much more)!

Position:  Part Time Customer Care Specialist
Location:  Livonia
Work Setting: Onsite

Weekend Shift:  Saturday from 9am – 5:30pm

Weekday Shift: M, T, Th, F from 10am – 2pm   

Pay: From $20.00 per hour
Hours: 24 hours a week

Please Note:  For Training purposes, all candidates must be available to successfully complete 4 weeks of training. 

Are You the Innovator We're Looking For?

If you thrive in a fast-paced, team-oriented environment and are passionate about delivering exceptional customer service, then Cabinetworks Group—the largest exclusive kitchen cabinet manufacturer in the U.S.—is the perfect place for you!

Your Role at Cabinetworks Group:

• Customer Interaction: Be the friendly voice on the phone—building strong relationships through stellar service.
• Order Management: Take charge of the entire order process, ensuring everything is accurate and timely.
• Product Consultation: Share your product knowledge and guide customers to the perfect solutions for their needs.
• Customer Advocacy: Break down barriers and coordinate with designers, installers, and end customers to make sure everything runs smoothly.

Requirements:

• Education: High School diploma required; an Associate's or Bachelor's degree is a plus!
• Experience: 1-2 years in customer support experience (40+ calls per day); preferably in a call center support capacity; strong ability to multitask and navigate between 2-3 computer screens; possess excellent computer skills is absolutely necessary.
• Problem solving and de-escalation skills

What’s in it for You?

• Unmatched Training: Kick off your career with an immersive, in-office training that sets you up for success.
• Collaborative Culture: Work alongside a supportive team that’s always ready to help you shine.

Don’t miss your chance to be part of something bigger. Apply today and let’s build the future together at Cabinetworks Group!

Shift

Full or Part Time

Cabinetworks Group (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Cabinetworks Group is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish

E-verify Right to Work Poster: English, Spanish