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Hybrid Northstar Mortgage Advisors: Loan Partner bei Canopy Mortgage, LLC

Canopy Mortgage, LLC · Columbus, Georgia, US, Vereinigte Staaten Von Amerika · Hybrid

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Description

Northstar, powered by Canopy Mortgage, is looking for knowledgeable and experienced Processors to join our rapidly growing team. We are a national lender licensed in 30 states and offer a wide range of mortgage products including FHA, VA, USDA, and state housing assistance products.


Experience Required: Minimum 2 years of experience in mortgage loan processing.


Location: Hybrid-Remote position with office in Columbus, GA must be willing to work in-office 2-3 days a week.

Requirements

 

We seek a motivated, detail-oriented Northstar Loan Partner to join our dynamic team. This role combines the responsibilities of a Loan Officer Assistant and Loan Processor, ensuring timely and accurate loan file management while delivering exceptional service to clients and team members.

Requirements


Responsibilities:

  • Review and analyze third-party documents including appraisals, titles, homeowner's insurance, and verification of employment.
  • Process various types of loans including bond/DPA loans, FHA, VA, jumbo, and conventional.
  • Handle loan processing for multiple states, ensuring compliance with respective regulations.
  • Quick learner capable of adapting to evolving industry standards and procedures.
  • Work effectively under pressure and in fast-paced environments.
  • Self-starter with strong motivation and the ability to work autonomously.
  • Coachable individual willing to learn and implement feedback for professional growth.
  • Comfortable with change and able to adjust to new technologies and processes seamlessly.
  • Proactively communicate with borrowers and loan officers via phone to gather necessary information and provide updates.
  • Experience with disclosing and balancing with title companies.
  • Familiarity with agency guidelines and TRID regulations.

Performance Expectations:

Loan File Management:

  • Submission Deadlines: Ensure all loan files are submitted to the Northstar Underwriting department within four business days of receiving the sales contract.
  • Process and manage at least 20 loans per month 

Customer Communication:

  • Initial Handoff Call: Contact the customer at the initial handoff to introduce yourself, explain the process, and review initial documentation requirements.
  • Condition Reviews: Call the customer when conditions are reviewed to explain any outstanding items needed. Follow up each call with a text and email outlining the required items and their due date.
  • Maintaining professional and timely communication ensures clients remain informed and engaged throughout the loan process.

Loan Officer Support:

  • Serve as the primary point of contact for clients, ensuring timely communication and excellent customer service throughout the loan process.
  • Collect, review, and validate borrower documentation for completeness and accuracy.
  • Prepare and submit complete loan files to underwriting, adhering to all compliance standards.
  • Actively manage timelines and proactively communicate deadlines to stakeholders.

Loan Processing:

  • For accuracy and compliance, verify all required documentation, including income, assets, credit, and collateral.
  • Work with underwriters, title companies, and other stakeholders to ensure smooth loan transactions.
  • Address underwriting conditions promptly and keep files progressing efficiently.

Pipeline Reviews:

  • Weekly Pipeline Reviews: Participate in 3 weekly pipeline review meetings with the Loan Officer team to discuss the status and updates of all active loan files in Pipeline Pro.
    • Ensure the status of each loan file is accurately reflected in the system and that all relevant notes are updated.
    • Collaborate with the Loan Officer team to identify potential issues or roadblocks and resolve them efficiently.

Documentation Updates:

  • Maintain up-to-date records in the LOS system.
  • Document all communication efforts and reasons for any delays in submission.
  • Proactively follow up with borrowers or third parties to resolve issues or collect missing information.

Qualifications:

  • Minimum of 2 years of experience in mortgage loan processing, underwriting, or as a Loan Officer Assistant.
  • Proficient in reviewing third-party documents such as appraisals, titles, homeowner's insurance, and verification of employment.
  • Experience processing bond/DPA loans, FHA, VA, jumbo, and conventional loans.
  • Knowledgeable about agency guidelines and TRID regulations.
  • Strong understanding of mortgage loan programs, compliance regulations, and industry best practices.
  • Ability to handle processing for multiple states.
  • Excellent communication skills, both verbal and written.
  • Detail-oriented with strong organizational skills.
  • Proficient in using mortgage loan processing software and tools.
  • Willingness to work in-office.
  • Exceptional organizational skills with a strong attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.

Benefits:

  • Competitive salary based on experience.
  • Comprehensive benefits package including health, dental, and vision insurance.
  • Retirement savings plan options.
  • Opportunities for professional development and advancement.
  • Dynamic and collaborative work environment.
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