Hybrid Guest Services Representative - GCU Arena (FWS/NFWS) bei GCU

Description:

• In the Arena, every employee is expected to act as an Ambassador of the University.
• Provide every guest with a positive first impression of Grand Canyon University Arena by offering superior, individualized service.
• Scan Tickets, assist guests with questions, and show guests to their seats as assigned by the Guest Services Manager/ Supervisor.
• Provide GCU Arena guests with accurate event and arena information.
• Provide additional information and assistance at the Guest Services Counter.
• Enforce rules, including smoking policies and specific rules related to each event.
• Respond to emergencies by involving supervisors when needed.
• Appropriately handle guest problems or complaints and will contact a supervisor when intervention is required.
• Able to lift 25 pounds.
• Able to go up and down stairs.
• Other duties as assigned by management.
• Available to work Flexible hours including evenings, weekends and holidays.
• Arena employees operate as a TEAM, Specifically related to this job: Box Office, Security, and Arena Operations.
• This is a Part Time Employment, and your hours will be directly related to Arena Event---Please Take this into Consideration before Applying---Your Hours will NOT be Consistent.

Qualifications:

• The ideal candidate will have a positive, friendly, and outgoing personality.
• Must be punctual and customer service orientated.
• Responsible, Trustworthy, Approachable, Dependable, and Assertive.
• Must have a Service-orientated mindset and capable of making every guest feel valued.
• Must be able to stand for long periods of time.

Experience/Education:

Grand Canyon University is committed to a student first policy.

Therefore, all applicants must meet the following eligibility requirements to be considered for student employment:

• Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program.

• Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.

• Maintain good financial and academic (SAP)standing with the University.

You may be subject to termination if you fall below the minimum requirements.

Pay Rate: Minimum Wage

Anticipated End Date: June 30, 2026