Hybrid Parts Support bei Fletcher jones automotive group

At Audi Fletcher Jones, our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has led us to be a part of the nation’s #1 family-owned automotive group.

Your next opportunity awaits; we are hiring a Parts Support associate to join our team.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• 401(k)
• 401(k) matching
• Flexible spending account
• Professional development assistance
• Life insurance
• Employee assistance plan
• Disability insurance

This role is vital in ensuring smooth and efficient operations of the parts department. The Parts Support associate is responsible for assisting with inventory management, order processing and delivering excellent customer service to both internal and external teams.

Responsibilities

• Deliver parts to technicians or customers in a prompt and efficient manner.
• Pick and pull all requested parts accurately and dispatch parts to technicians.
• Upon delivery of parts to work stall, pick up and log any return warranty parts and return them to the parts department.
• Ensure all areas of parts department are fully stocked.
• Ensure cleanliness of the parts department by disposing of trash, used boxes and packing material.
• Adhere to factory warranty policies in regards to retaining parts and documentation used to complete warranty repairs.
• Maintain appropriate levels of customer service and client retention by resolving customer complaints or concerns immediately and appropriately; assume ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

Qualifications

• High School Diploma or equivalent
• Previous experience in a related role preferred

Pay: $18 - $18 / hour