Hybrid Customer Service Representative bei AmeriVet

Come join our amazing team! 

Poway, California 

The hourly rate for this position is $18.00 - $22.00 per hour, this varies depending on experience, education, certifications, licensure, and location. 

Poway Animal Hospital is a long-standing animal hospital with deep ties to the community, located in beautiful Poway, California. We value compassionate, high-quality veterinary care for pets, and provide excellent client service in an upbeat and fun working environment. Our 3-doctor animal medical facility provides quality medicine while striving to make an impact in our community and treat our patients/clients like family. 

Who We're Looking For 

We are currently looking to hire a Client Service Representative to join our team! The ideal candidate will be a dependable, detail-oriented team player who loves pets and helping their families and wants to join a fun, supportive team. They will have experience providing a wonderful and supportive client experience, on the phone, through technology, and face to face. Veterinary knowledge is preferred, but not required for this position. 

Poway Animal Hospital aims to provide owners with sound, honest choices for their pets and to provide our patients with excellent and compassionate medical care. We strive to give our customers the best personalized service possible and to create a friendly, professional work environment for our awesome staff! 

Learn more about us at: powayah.com or: AmeriVet: Veterinary Partner Supporting Your Business 

Benefits We Offer 

Your well-being matters to us. AmeriVet appreciates the level of dedication it takes to provide care and quality to the communities you serve, and as a reflection, we offer comprehensive benefits and additional services for you. 

• Competitive pay 

• Pet care discounts for your pets 

• Career development and advancement opportunities 

• Over 200+ locations all over the US to choose between with AmeriVet partnering practices 

• A great place to work with motivated and well-trained staff 

• Referral program – join our team, bring your friends, and get paid! 

• AmeriVet partnering practices are rapidly growing and expanding, adding more perks and inclusion for hospitals and professionals in the industry! 

Requirements: 

• 1+ years of experience in a client forward position 

• Personable on the phone and face to face, puts clients first. 

• Ability to respond professionally in text (emails, texting, etc) 

• Strong attention to detail, pride in your workplace, independent follow through on tasks 

• Ability to stay calm and supportive through difficult discussions with clients 

• Veterinary knowledge a plus, but not required 

#clientservice #veterinaryCSR #veterinaryassistant #vetprofessionals #vettechs #vetnurses #vettechlife #receptionistlife #CSRlife 

At AmeriVet, your well-being, your loved ones, and your future are our top priorities. This commitment is reflected in the comprehensive range of benefits we offer, including: 

•    Comprehensive medical, dental, and vision insurance 
•    401(k) matching 
•    Generous holidays and paid time off 
•    Career development programs 
•    Robust health and wellness initiatives 
•    Employee referral bonus programs and much more! 

AmeriVet takes pride in embracing the uniqueness and diversity that every team member, pet owner, and pet brings to our community. Our unwavering dedication revolves around nurturing a culture of diversity, equity, and inclusion, where each team member not only feels a strong sense of belonging, but is also empowered to thrive.