Remote Project Manager bei Availity

Company Introduction

Availity is one of the leading health information networks in the United States, processing more than 4 billion transactions annually and connecting more than two million healthcare providers and over two thousand technology partners to health plans nationwide. Our teams of technology, business, and customer service professionals in Bangalore, India, are working together to transform healthcare delivery in the United States through innovation and collaboration. Our technologists help develop cutting-edge revenue cycle solutions that help hospitals, health systems, and physicians maximize payments and optimize their workflows.

Job Description

Coordinates all aspects of a product or service offering project for a client, from inception to installation. Installations may involve acceptance of capitalized equipment or enterprise software systems, or system integration or consulting projects/engagements. May work at client site from time to time. Typically involves extensive interaction with sales, systems engineering, product development and other members of cross-functional teams. Project is typically focused on the delivery of new or enhanced products to improvement of customer satisfaction through the use of technology. Project management skills, rather than technical skills, are key, but a strong technical background is often required to manage competing interests. Typically oversees schedules and budgets to ensure goal attainment. This role is most common in a software or professional services organization in which the individual does not have responsibility over product development, but does have overall project management responsibility.

Roles & Responsibilities

The Project Manager works with all functional areas within Client Engagement Services to create and maintain project plans (provider engagement plans) for multiple health plan implementations and add-on implementations and ensure tasks are completed on time. This position coordinates with all levels of Availity management, Program Management, Account Management, Growth, Product, and other internal departments on release dates, requests, CRs, and scope needed to accomplish project tasks. The Project Manager leads provider engagement meetings and consults with health plan clients, which may include all levels of leadership. This position will follow up on any escalations, questions, or issues resulting from the meeting or project. The Project Manager may also attend other related meetings and manage learning projects. This position manages admin features and the intake process in Smartsheets, our project management software, and creates dashboards to communicate project statuses and resource management to leadership. The Project Manager may assist with the analysis of project and operational data to align the outcome of projects with Availity strategic, product, and business goals. The Project Manager must have excellent communication and presentation skills and the ability to relate to clients at the project level and leadership level. The Project Manager will also be required to perform other duties, projects, or activities as specified by their management.
 

WORK EXPERIENCE REQUIRED
• 5 – 7 years of experience in Project Management

EDUCATION AND CERTIFICATION REQUIRED
• Bachelor’s Degree in Business or related discipline or 5 - 7 years of Project Management experience in lieu of a degree

SPECIALIZED SKILLS AND KNOWLEDGE

• Experience managing medium and large-scale projects
• Experience with Smartsheet or other project management software (prefer Smartsheet)
• Excellent written and oral communication skills
• Excellent relationship management skills
• Excellent interpersonal skills; proven experience working as both a leader and member of a team
• Familiarity or experience in a healthcare or learning environment a plus
• Familiarity with Salesforce or Jira a plus

Eligibility

Video Camera Usage:

Availity fosters a collaborative and open culture where communication and engagement are central to our success.  As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.

Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships.  The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.

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