Hybrid Case Aide (Human Services Assistant 2) bei Oregon Department of Human Services

Initial Posting Date:

07/09/2025

Application Deadline:

07/23/2025

Agency:

Department of Human Services

Salary Range:

$3,553 - $4,833

Position Type:

Employee

Position Title:

Case Aide (Human Services Assistant 2)

Job Description:

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! Do you want the opportunity to match the needs of people in the community with available federal, state and local programs or other resources to meet those needs using your top-notch clerical and administrative skills?  Do you want to be part of a diverse workforce that collaborates and learns from each other to improve services that supports the elderly, people with disabilities and communities?  Then, we want to hear from you!

SUMMARY OF DUTIES

In this position, you will: 

Assist case managers in the delivery of long-term care and financial benefits to seniors and people with disabilities. Conduct make home visits on a regular basis for various reason which might include ensuring the development of service plans is effective, obtain and assist Oregonians with documentation needs for their long-term care services and financial benefits. Perform as an adjunct to case managers and must utilize judgement in recognizing and assessing client’s health and functional status and be knowledgeable of issues representing potential abuse and neglect. Process and enter authorized payments for various services such as homecare worker payments, Meals on Wheels, Emergency Response Systems. Have direct contact with providers and Oregonians related to their long-term care benefits. This position requires accurate computer data entry of case management information.

MINIMUM QUALIFICATIONS

One year of experience assisting professionals in one or more of the following specialized mental health/social /human services program areas:

• Economically disadvantaged

• Substance dependent

• Mentally or physically disabled

• Child abuse and neglect

• Juvenile delinquent

Any degree in a related mental health or human services program may substitute for six months of the required experience.

ESSENTIAL ATTRIBUTES

We are looking for candidates with:

1- Daily work maintaining the confidentiality of sensitive information including financial and PHI in a business office setting.

2-Advanced computer skills including creating spreadsheets with tables, graphs, & formulas in a business office setting.

3-Work experience organizing and managing multiple tasks with frequent interruptions in an office setting

4-Experience working in a team including planning, goal setting and covering other worker's duties in a business office setting

ATTENTION ALL CANDIDATES! Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

WORKING CONDITIONS

Majority of work is performed in an open space office environment. However, frequent out-of-office tasks and client home visits may be required. Must possess and maintain a driver's license and an acceptable driving record.

BACKGROUND CHECKS AND REQUIREMENTS

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.

• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

BENEFITS

• Amazing benefits package.

• Cost of Living Adjustments.

• Annual salary increases (until you reach the top of the listed salary range).

• ODHS Employee Resource Group communities that promote shared learning.

• Possible eligibility for the Public Service Loan Forgiveness Program.

EMPLOYMENT PREFERENCE

Veterans’ preference:

• Veterans’ preference information.

• How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.

GENERAL INFORMATION

• This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).  

• This recruitment may be used to fill future vacancies in the same classification.

CONTACT

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions at [email protected].

• The recruiter for this position is Brent Lawrence. 

• If you contact the recruiter, please include the job requisition number.

• Email: [email protected]

Note: “The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.” 

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