Homeoffice Associate IT Automation Administrator bei Government Employees Health Association, Inc.

GEHA (Government Employees Health Association, Inc., pronounced G.E.H.A.) is a nonprofit member association that provides medical and dental benefits to more than two million federal employees and retirees, military retirees and their families. We celebrate diversity and are committed to creating an inclusive environment for all employees.

GEHA has one mission: To empower federal workers to be healthy and well.

Offering one of the largest medical and dental benefit provider networks available to federal employees in the United States, GEHA empowers health and wellness by meeting its members where they are, when they need care. We serve our members with products they value and a personalized customer experience, sustained by a nimble and efficient organization. 

Responsible for day-to-day analysis, participation and monitoring of production batch, data exchange file management and report distribution schedules on both the mainframe and assigned platforms. Establishes, integrates and configures schedules as well as file management and reporting administration with our production and non-production environment. Analyzes schedules for critical paths, errors and delays. Provide and distribute periodic metric reports, incident and various other operations reports. Working with more senior team members, analyzes and formulates solutions to maintain stability and availability within our infrastructure. Participates in the establishment and maintenance of batch and implementation of procedures, rules, security and compliance requirements as well as changes to environment.

SKILLS

• Configures, monitors and supports batch schedules, reporting distribution systems and data exchange activities using enterprise scheduling and reporting systems. Maintains jobs in production scheduling system by adding new jobs, schedules and revises existing jobs and schedules. Assist in analyzing problems, and recommend solutions to the Tier 3 team.

• Monitors and modifies report distribution system and schedules as well as Tier 2 level of administration activities including identifying problems, and providing overall support. Maintains jobs and schedules in report distribution schedule by adding and revising new and existing jobs and schedules.

• Assist with reviewing incoming implementations and requests to ensure alignment with the operational acceptance criteria and participate in operational design reviews. Maintains implementation of production batch procedures and integration to systems and processes. Reviews all procedures to ensure that they conform to the existing GEHA operations, enterprise and company standards.

• Evaluates additions, revisions, and deletions to batch jobs and schedules. Anticipates and reports on impact of errors and changes on job processing schedules. May assist by providing metric reports.


• Attends and actively participates in weekly Change Control Meetings with all IT departments and reports activities relating to changes in Production Control.

• Requires two years (60 credit hours) of college with emphasis in IT.

• Requires three - five years of successful operations experience, including working in a Tier 2 mid-level role.

• Additional years of qualifying experience may be considered in lieu of formal education.

• Requires a combination of knowledge in; batch scheduling, Windows OS, data exchange processing, SQL, SSIS and/or Facets/Claims processing

• Requires effective verbal, written, professional communications skills and technical aptitude.

Work-at-home requirements

• Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office.
• A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required.
• Latency (ping) response time lower than 80 ms
• Hotspots, satellite and wireless internet service is NOT allowed for this role.
• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

How we value you

• Competitive pay/salary ranges
• Incentive plan
• Health/Vision/Dental benefits effective day one
• 401(k) retirement plan:  company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution   
• Robust employee well-being program
• Paid Time Off
• Personal Community Enrichment Time
• Company-provided Basic Life and AD&D
• Company-provided Short-Term & Long-Term Disability
• Tuition Assistance Program

While this is a remote opportunity, at this time GEHA does not hire employees from U.S. territories or the following states: Alaska, Hawaii, California, Washington, Oregon, Colorado, Wyoming, Montana, New York, Connecticut, Vermont, Pennsylvania, Maine.

Please note that the salary information is a general guideline only.  GEHA considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.

The annual base salary range for this position is $61,968 - $87,352 USD.

GEHA is an Equal Opportunity Employer, which means we will not discriminate against any individual based on sex, race, color, national origin, disability, religion, age, military status, genetic information, veteran status, pregnancy, marital status, gender identity, and sexual orientation, as well as all other characteristics and qualities protected by federal, state, or local law. GEHA will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their compensation or the compensation of another employee or applicant. We are committed to creating an inclusive environment for all employees. Our diversity drives innovation deepens connections and strengthens our organization.

GEHA is headquartered in Lee's Summit, Missouri, in the Kansas City area. We recognize the importance of balance and flexibility and offer hybrid and work-from-home options for many of our roles. 

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