Remote Senior Manager, Charter Support bei Foundation for California Community Colleges

Senior Manager, Charter Support

California College Guidance Initiative

Remote within California with occasional travel — Full-Time —  All Candidates Must Currently Live Full Time in California

Overview of Role

The California College Guidance Initiative (CCGI) is seeking an innovative educator with experience in secondary charter environments to join our team that supports LEAs to leverage the tools of CaliforniaColleges.edu in support of  6-12 grade students. The Senior Manager has a strong background in supporting students with college and career planning, can confidently communicate across a wide range of educator roles, and is passionate about closing opportunity gaps for underserved students in California. 

The Senior Manager, Charter Support coordinates partnership efforts with eligible charter organizations, manages a portfolio of assigned charter LEAs, and serves as the primary liaison to those system’s CCGI leads. This position holds both a strategic and operational role in assessing a charter’s structure for partnership and data readiness to provide transcript-informed accounts to students on CaliforniaColleges.edu. The Senior Manager provides professional and responsive support to help systems effectively utilize the college and career planning tools on CaliforniaColleges.edu.

Who Are You?

• You are a counselor, teacher, or career advisor in a charter school or charter management organization.
• You understand how charter schools and charter management organizations fit into the public school ecosystem in California.
• You dig into the details and can see how all pieces of a puzzle do or can fit together.
• You have a strong background in supporting students with college and career planning using CaliforniaColleges.edu, including familiarity with the A-G requirements.
• You are a natural problem-solver, energized by collaboration, confident with navigating nuances, and approaches their work with a growth mindset.
• You are able to synthesize complex processes into simple parts and have an appetite for learning.

We work to solve large scale, system-level problems. You must be comfortable working with unknowns and ambiguous solutions, as well as passionate about promoting public education and advancing educational equity. This role reports to the Director, User Support.

What Will You Be Doing?

• Drive and implement CCGI’s responsive efforts to establish partnerships with eligible charter schools and charter management organizations.
  • Facilitate their process towards partnership by educating charter school leaders/administrators about CaliforniaColleges.edu, the partnership contracting process, and data-related requirements in order to prepare for partnership.
• Manage support requests with professionalism and accuracy.
• Facilitate charter activities, such as information sessions and training, as needed to support CCGI’s efforts to serve charters across the state.
• Consult on the development/iteration of statewide resources for CaliforniaColleges.edu users including: step-by-step tutorials and webinars related to CaliforniaColleges.edu functionality and access.
• Contribute to the development and refinement of all protocols, guides, and other relevant resources that document the team’s internal processes.
• Continuously integrate feedback from colleagues across the organization to promote aligned messaging and accurate responses to users.
• Daytime travel and in-person attendance at events and meetings, as needed. Ability to operate a personal vehicle for CCGI business and possess a current, valid California driver’s license and insurance and a clean driving record. All mileage is reimbursable.

What Technical Skills Do You Need?

• Ability to effectively and clearly communicate complex information orally and in writing.
• Understanding of and experience with systematic implementation of college and career related work with students and within the K-12 system.
• Background working at/with a charter school or charter management organization.
• Familiarity with the A-G requirements, including relevant validations
• Bachelor’s degree with 4+ years of relevant experience
• K12 PPS or teaching credential is preferred
• Proficiency of CaliforniaColleges.edu either as an educator or while a student in high school, highly preferred.
• Experience with Salesforce preferred, or similar Customer Relationship Management tool.

What Intangibles Do You Need?

• Self-directed and proactive problem solver.
• Strong decision-making skills anchored in the objectives of your team and organization’s work.
• Ability to connect procedures and processes to strategy and identify both patterns and gaps.
• Intuitively applies new learnings and growing expertise to inform daily tasks.
• Committed to learning from mistakes and integrating feedback without personalizing it (i.e. an extension of the Nonviolent Communication model for providing and receiving feedback).
• Thrives in a fast-paced environment with changing priorities and deadlines.

• Juggle multiple tasks with ease and grace, while maintaining attention to detail

• Confident verbal communicator.
• Excellent professional judgement.
• Ability to establish and maintain external partnerships/relationships.

More about CCGI

The California College Guidance Initiative (CCGI) is a state-funded nonprofit that works in partnership with California’s educational institutions—K-12 Local Education Agencies (LEAs), the California Community Colleges (CCC), the California State University (CSU), the University of California (UC), and the California Student Aid Commission (CSAC)—to smooth the path to college and career for all California students, especially those who have been underrepresented in higher education.

As a crucial component of the California Cradle-to-Career (C2C) Data System, CCGI advances efforts to improve students’ transitions from K-12 to higher education by streamlining the college and financial aid application processes, while providing educators with the information necessary to inform data-driven counseling practices and real-time decision-making.

CCGI achieves this work through management of CaliforniaColleges.edu, the State of California’s official college and career planning platform for 6th-12th grade students. The platform is free and serves as an infrastructure for postsecondary planning, data-driven student guidance, and the sharing of student records from K-12 LEAs to California’s public higher education systems and CSAC.

CCGI serves over 70% of California students, and we are slated to scale statewide in the coming years as required by EDC § 60900.5, which charged CCGI with ensuring all 6th-12th grade students have “transcript-informed” accounts on CaliforniaColleges.edu.

CCGI is a positive, diverse, and supportive culture. At our core, we prioritize the needs of students above all else. Everyone at CCGI works remotely from home offices. We are all located in various parts of California and make use of tools, such as ZOOM, Slack, and Salesforce, to communicate and document our work. While some people regularly travel locally and/or statewide for required business meetings, we only occasionally conduct internal meetings in person.

CCGI is housed at the Foundation for California Community Colleges but is an autonomous initiative with its own mission, goals, and executive leadership team.

The salary range for this position is: $85,000-$95,000.

The Foundation’s benefit package currently includes paid holidays, sick and vacation leave; medical, dental, and vision insurance, Employee Assistance Program, a defined benefit retirement plan (CalPERS), and 403(b) and 457(b) retirement plans. Our excellent benefit package also provides $50,000 Basic Life and Accidental Death and Dismemberment insurance coverage for eligible employees, Flexible Spending Accounts, Tuition Reimbursement, Voluntary Life Insurance, Pet insurance and more.

Application Instructions:

• Go to https://www.cacollegeguidance.org/who-we-are/careers-opportunities/
• Find “Senior Manager, Charter Support” and follow the directions to apply.

The application process will be open until the position is filled.

The Foundation for California Community Colleges is committed to providing an environment of mutual respect where equal employment opportunities (EEO) are available to all employees and applicants without regard to race, color, ancestry, national origin, genetic characteristics, sex, gender identity, gender expression, sexual orientation, marital/parental status, political affiliation, religion, age, disability, pregnancy, childbirth, breastfeeding or veteran status. In addition to federal law requirements, the Foundation for California Community Colleges complies with applicable state and local laws governing non-discrimination in employment.

Budgeted Annual Salary Pay Range:

Final salary and rates are based on education, experience, skills relevant to the role, and internal equity.