firsthand supports individuals living with SMI (serious mental illness). Our holistic approach includes a team of peer recovery specialists, benefits specialists and clinicians. Our teams focus on meeting each individual where they are and walking with them side by side as a trusted guide and partner on their journey to better health.
firsthand's team members use their lived experience to build trust with these individuals and support them in reconnecting to the healthcare they need, while minimizing inappropriate healthcare utilization. Together with our health plan partners, we are changing the way our society supports those most impacted by SMI.
We are cultivating a team of deeply passionate problem-solvers to tackle significant and complex healthcare challenges with us. This is more than a job—it's a calling. Every day, you will engage in work that resonates with purpose, gain wisdom from motivated colleagues, and thrive in an environment that celebrates continuous learning, creativity, and fun.
firsthand is at a high-growth inflection point, when Medicaid most needs bold technical leadership. As we prepare to scale our track record of results into multiple new markets and new customers, we are taking this opportunity to invest in next generation data and technology leadership.
To meet this moment, we’re building a first-principles, AI-native data platform that will:Underwrite market value-based care performance in real timeSurface intelligence at the point of careLeverage data assets to scale population-health levers
As VP, Data & Technology you will architect this spine, build and inspire a world-class organization (Data Engineering, Data Science / Gen AI, Software Engineering), and partner with Growth, Finance, Actuary, Value Delivery, and Clinical leaders to turn insight into outsized P&L impact.