Who we are:
Field Nation brings companies and service professionals together through an integrated, easy-to-use platform. We support businesses looking to grow their service offerings while also empowering technicians to leverage their skills on their own terms. Our mission is to help the service delivery industry do great work, and we live that mission by doing great work for the companies and service professionals that depend on us.
Why is this role important to Field Nation?
Field Nation is seeking a strategic and creative Learning and Development Manager to elevate the knowledge and success of our Customer Success team, buyers, and partners. Reporting to the Sr. Manager, Customer Success, you will design, deliver, and optimize scalable training solutions that drive product adoption, customer satisfaction, and long-term retention. You will manage our Learning Management System (LMS), lead content creation and strategy, and collaborate cross-functionally to ensure our educational resources align with business goals and customer needs.