Homeoffice Implementation Engineer with verification

Purpose

The MetOptima Implementation Engineer will be responsible for deploying the MetOptima tool at the customer in of the Scope of Work: Diagnostic, Build and Implement, Adoption and Ongoing Improvement. Travel will be required for physical presence at customer for the critical period of the project. Responsible for training, coaching at the customer and customizing for the specific training material. KPIs reporting and analyses will be required on this professional’s responsibilities.

The incumbent will be responsible for understanding the customer process, evaluate instruments and control loops, understand any operational challenges and identify opportunities for improvement. Assist the data scientists for the model features. Customize the reports per customers’ needs in conjunction with the Engineering team.

The MetOptima Implementation Engineer will also help the customers to understand the logical behind the recommendations and will need to answer most of the customer technical questions of how the product operates. Will also be responsible for the frequent customization of the Operator Guides to match the customers’ plant environment.

Role Accountabilities

The Implementation Engineer reports directly to Delivery Manager but works within their designated region in the Mining and Process Solutions business and is accountable for both identifying opportunities and delivering technology projects in their region.

Critical Relationships

Strong and productive relationships with:

• The Regional Strategic Account Manager
• Mining customers
• Data Scientist and Engineering Teams

Key Responsibilities

• Roll Out MetOptima at the customer: Guarantee system is operational since its beginning in all necessary workstations.
• Responsible for identifying issues or bugs in the MetOptima: Consolidate customers’ feedback and be attentive to the tools’ operability at the mine site.
• Coaching and training the customer: Facilitate training and coaching sessions with the customers.
• Assisting in the opportunity analysis of validating the Recovery and Throughput baseline: Foster discussions with the customers and Engineering and Data Science Teams to validate the Recovery and Throughput baseline.
• Negotiating and signing off Recovery and Throughput baseline: Guarantee customer’s Recovery and Throughput baseline analysis and sign-off.
• Update MetOptima’ s user guide frequently: Maintain the user guide updated when needed.
• Organize Regular Meetings to track the KPIs with the customer: Update, report, and act on the main items from the pre-determined customers’ KPIs.
• Understand the customer process, evaluate instruments, and control loops: Be attentive and report any requirements from the Data Scientist and Engineering Teams.
• Identify operational challenges and opportunities for improvement: Be collaborative with the customer to maximize its plant optimization.
• Support the Data Scientist team with translating the data from the main control loops: Guarantee that the Process Information needed by the Data Science team will be available in time and in full.
• Assist customer on questions and logic behind MetOptima’s operation: MetOptima system logic understanding to elucidate customers’ questions

Skills and experience

• Bachelor's qualification in Chemical Engineering.
• At least three years of relevant experience in mining and chemical processes.
• Advance Process Control (APC), Mining Process, Chemical Process
• Professional Proficiency in MS Office and Python is beneficial.
• Ability to work autonomously and have excellent problem-solving skills and attention to detail.
• Willing to travel to remote locations.
• Self-driven.
• Fluent English and, ideally, Spanish communication skills.

Who are we?

• Experts and innovators in cyanide-based chemistry
• Reimagining what’s possible with familiar chemistry
• The largest and most robust network of experts for cyanide support
• World leader in manufacturing excellence
• Committed to safety and efficiently producing qualified products
• A global supplier with a family business approach
• Providing dedicated, personal service to our customers around the world
• Focused on the future of our plant
• Developing products and practices that leave our planet better than it was yesterday
• Empowering our people
• Supporting our people to help them realize their full potential and lead our company forward
• Working across geographies with a conscious ambition to be the best at what we do

Draslovka is a global supplier with a family business approach focused on the future of our planet.

We are an international team driven by a shared goal and guided by our core values:

• We put safety first
• We always do the right thing
• We build strong relationships
• We act like business owners
• We constantly reimagine what’s possible

We specialize in the manufacture, distribution, and application of CN-based chemistries. With more than 100 years of experience in CN chemistry and production for chemical synthesis, mining, industrial, and agricultural applications, we have operations in the Czech Republic, the United States, South Africa, Australia, New Zealand, and India and serve customers around the world. Be part of our team!

Draslovka is an equal-opportunity employer