CoachHub is on a mission to democratise coaching for all career levels worldwide. We need an amazing team to achieve this, so we’re bringing together kind, smart and highly-skilled people from all corners of the globe.
If you'd like to shape the success story of a fast-growing, award-winning company and the leading global digital coaching platform - get in touch!
As a Senior Behavioural Scientist at CoachHub, you embody the scientist-practitioner model by combining coaching science and best practice with the context of an enterprise organization. Your primary goal is to empower CoachHub’s top customers to drive meaningful change with digital coaching. As a thought leader within the digital coaching space, you will also have the opportunity to present at leading industry events. Your expertise and experience will help drive innovation at CoachHub.
Key Responsibilities
Strategic account consultation (pre- and post-sales): lead strategic account consultations as an expert advisor, guiding client conversations with key enterprise prospects and customers, while collaborating with the VP France Sales, regional Account Executives (AEs), and Customer Success Managers (CSMs).
- Provide expert advice on coaching strategy, program design, evaluation approach, multi-stakeholder coaching contracting, change management, and communication strategy for complex, globally scaled coaching programmes.
- Develop compelling and tailored business cases, showcasing the return on investment (ROI) and value creation of CoachHub’s offering and programmatic behavioural change interventions.
- Pitch solution proposals to C-level executives and HR representatives at the client side as part of both pre- and post-sales, and official RFP processes.
- Conduct science-driven evaluations on coaching programs’ impact and behavioural changes within client target groups; designing pre-, mid-, and post-assessments at both quantitative and qualitative levels.
- Deliver use case-based strategic client workshops, addressing renewal, churn, and account expansion, significantly influencing success of global accounts and internal revenue growth.
- Establish expert content on behavioural science solutions for pre-sales pitch decks, actively shaping the quality and positioning of CoachHub’s offerings.
- Engage in account strategy development, deal reviews, forecast calls, as well as weekly and monthly regional and global sales team meetings to ensure alignment and quality assurance.
Thought leadership: act as a thought leader and represent CoachHub as a speaker at leading regional industry and scientific events, collaborating closely with Marketing.
- Serve as a regional thought leader and expert in the application and implementation of coaching in the workplace, with profound expertise in HR, L&D, behavioural science, behavioural change, organizational change and transformation, change management, and leadership.
- Leverage expert knowledge to create and facilitate webinars and masterclasses hosted by CoachHub, focusing on the latest HR topics and science-backed L&D solutions.
- Give interviews to established regional newspapers and magazines.
- Offer guidance to the Marketing team on localized content, client account-based marketing initiatives, and thought leadership.
Enablement: partner with Sales Enablement and the VP France Sales to upskill CoachHub’s regional and global revenue teams.
- Collaborate with Sales Enablement to create global training on coaching, coaching use cases (e.g., change and transformation or digital transformation), and CoachHub’s offerings.
- Work closely with the VP France Sales to align on regional development needs and required materials for both pre- and post-sales activities.
- Conduct regional enablement sessions and workshops to enhance sales practices and consultation expertise within the France region.
Innovation: liaise with various departments within CoachHub and academic partners to leverage the latest scientific and practical insights for customer application and drive product innovation.
- Collaborate with the R&D organization to scope and develop new features that enhance CoachHub’s product offering and contribute to highly strategic and commercially-focused projects.
- Serve as a trusted advisor for CoachHub’s global leadership in Sales, Customer Success, Marketing, Coach Relations, Sales Enablement, and Product.
- Partner with CoachHub’s Science Council and leading Coaching Organizations to access the latest coaching research, science, and content for coaching practice, and to generate joint research opportunities.
Essential Qualifications
- Native French and fluent English speaker
- You have at least 5 years of HR and/or Learning and Development consulting role, internal Learning and Development role, internal HR role focused on Talent Management, or Solutions Consulting role
- Experience leading consultations and engagement with senior level stakeholders across a range of industries
- Are curious and create strong partnerships with internal and external partners, including executive level.
Preferred Qualifications
- You are a certified Coach
- Additional languages is advantageous
- International experience preferred
- You are able to travel up to 20% of your work time.
Remote
About CoachHub
CoachHub is the leading global talent development platform that enables organizations to create a personalized, measurable and scalable coaching program for the entire workforce, regardless of department and seniority level. By doing so, organizations are able to reap a multitude of benefits, including increased employee engagement, higher levels of productivity, improved job performance and increased retention.
CoachHub’s global pool of coaches is comprised of over 3,000 certified business coaches in 70 countries across six continents with coaching sessions available in over 60 languages, to serve more than 500 clients.
Our programs are based on advanced R&D from our Coaching Lab. CoachHub is backed by leading tech investors, including Draper Esprit, Holtzbrinck Ventures, Partech, RTP Global, Signals Venture Capital, Sofina, Softbank and Speedinvest.
As of 2022, CoachHub is a certified Carbon Neutral Company. Find out more about CoachHub’s dedication to positive impact at www.coachhub.com/esg.
