Hybrid FT CUSTOMER SERVICE SPECIALIST - WORK FROM HOME FT CUSTOMER SERVICE SPECIALIST - WORK FROM HOME

Employer Industry: Healthcare ServicesWhy Consider This Job Opportunity

• Competitive pay
• Comprehensive benefits package including medical, dental, and vision coverage
• 401k plan available
• Opportunity to interact directly with patients and make a positive impact on their healthcare experience
• Work remotely from anywhere in the U.S.
• Fast hiring process for immediate employment

What To Expect (Job Responsibilities)

• Interact with patients and referrals through various communication channels, including phone calls, email, fax, chat, and text
• Receive and process order requests for durable medical equipment and healthcare services
• Provide accurate information and updates regarding new orders, resupplies, pickups, and exchanges
• Maintain professionalism and deliver high-quality service in all interactions
• Address inquiries and concerns from patients, caregivers, and referrals effectively

What Is Required (Qualifications)

• Must be available for scheduled work shifts
• Exceptional phone and communication skills
• Ability to handle multiple communication channels effectively
• Strong attention to detail in processing orders and providing updates
• Previous experience in customer service or a related field

How To Stand Out (Preferred Qualifications)

• Experience in the healthcare industry or with durable medical equipment
• Familiarity with electronic communication tools and platforms
• Bilingual skills to assist a diverse patient population

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