Hybrid Sr. Product Analyst, Benefit Administration Sr. Product Analyst, Benefit Administration with verification

At bswift we’ve been transforming benefits administration since 1996, making it simpler, smarter, and more human. Our state-of-the-art, cloud-based technology and services empower employees to understand, manage, and love their benefits. From downtown Chicago, and remotely across the country, we serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces.

We’re looking for motivated and goal-driven individuals who share our passion for delivering excellence and creating solutions that make a difference. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you love the bswift values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work, we want to hear from you!

About the Role:

We are seeking a highly skilled Product Data Analyst to join our dynamic team. In this role, you will focus on analyzing product usage data from both channel partners and direct clients, identifying opportunities for improvement and growth. You will act as the critical link between our product, sales, and pricing teams, using data-driven insights to support strategic decisions and enhance our product offerings.

If you are passionate about leveraging data to drive business impact and thrive in a fast-paced environment, this role is for you.

Key Responsibilities:

Data Analysis & Reporting:

• Analyze client product adoption data to assess opportunity and identify gaps
• Provide data-driven insights to guide strategic decisions and shape future product development and marketing strategies.
• Develop and maintain comprehensive reports on product performance, identifying trends and opportunities for optimization.

Collaboration & Stakeholder Engagement:

• Work closely with key stakeholders to support product and pricing strategies.
• Act as a liaison between product and sales teams, translating data insights into actionable recommendations for cross-selling and product commercialization.
• Collaborate with technical and product teams to address user experience issues and improve overall product engagement.

Strategic Data Use:

• Ensure the accuracy and reliability of data through rigorous testing and validation.
• Demonstrate strong inferential thinking, proactively identifying key questions and next steps for analysis.

Requirements:

• SQL Expertise: 3+ years experience utilizing SQL for complex data querying and analysis.
• Analytical Skills: Strong problem-solving capabilities, with a focus on critical thinking and deriving actionable insights.
• Autonomy & Collaboration: Ability to work independently while knowing when to seek input from others or collaborate with teams.
• Communication: Excellent verbal and written communication skills to effectively present findings and insights.
• Experience: Proven experience in an analytics role, ideally within a product support or similar context.
• Tools & Technologies: Familiarity with data visualization tools like Power BI and statistical analysis software is a plus.

In the spirit of pay transparency, we are excited to share the base salary range for this position is $100,000-$130,000, exclusive of fringe benefits or potential bonuses. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package!

bswift is an equal opportunity/affirmative action employer.

At bswift, our mission is clear: Become the preeminent benefits administrator through exceptional people, innovative technology, and delighted customers. And our values are at the heart of everything we do to accomplish that mission. We Pursue Excellence, Embrace Accountability, Deliver Superior Service, and strive to Be A Great Place To Work. We take pride in having an engaged, collaborative team that goes the extra mile to get the job done right.

bswift has been regularly named one of Chicago’s Best and Brightest Companies to Work For®, as well as one of the Nation’s Best and Brightest Companies to Work For® year after year. We offer a fun, flexible, and creative environment where you can grow both professionally and personally.

We are committed to being an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

If you have what it takes to join our award-winning culture, we’d love to hear from you!