Firmenlogo

Hybrid Account Manager - Growth Strategy Account Manager - Growth Strategy with verification

Extend  ·  nan, Vereinigten Staaten Von Amerika · Hybrid

Jetzt bewerben

About the job

About ExtendExtend is modernizing the $100 billion-per-year protection plan industry using cutting-edge technology and top-notch customer service.Our technology-forward omnichannel and API-first solution allows any merchant to offer protection plans, both online and in store, while also providing a merchant's end customers with a vastly improved and modern support experience that eliminates many of the issues customers face today with legacy underwriters. More recently, Extend also launched a shipping protection solution, covering consumers in the case of lost, damaged or stolen packages. This is further expanding the company’s addressable market and value creation for merchants.We are a venture-backed startup in downtown San Francisco led by founders who have previously had multiple successful exits. Extend simplifies the technology stack for the product and shipping protection industries.What You'll Do

  • Lead new program launch strategy + ongoing growth optimization for a portfolio of Extends Mid-Market Merchants
  • Lead the growth and merchant relationship management strategy for each strategic relationship you manage
  • Monitor and evaluate program performance, leveraging data and insights to identify areas of opportunity that deliver measurable ROI and sustainable growth
  • Perform quarterly business reviews with internal and external executive leadership
  • Drive go-to-market strategies and adoption of new product features across your book of business
  • Manage promotional strategy and marketing development budgets.
  • Collaborate with cross functional leaders (Risk, Analytics, Marketing) to support merchant growth
  • Author long-term business plans, thinking at a deeply strategic level about optimization and growth.
What We're Looking For
  • Bachelor’s degree with 1-3 years experience in a dynamic startup environment owning customer relationships
  • Exceptional written and oral communication skills, with a proven ability to collaborate across all organizational levels.
  • You have a talent for breaking down complex problems and can translate high-level goals into relevant and actionable plans.
  • In-depth understanding of value drivers in revenue share business models
  • Experience collaborating with C-Level executives both internally and externally
  • Excellent business acumen, presentation skills, sound decision-making abilities, and strong analytical skills in a fast-paced setting for individual and team success
  • Proven experience in project and program management, with a strong understanding of key concepts such as phases, plans, deliverables, scope, and tasks, all aligned with team goals
  • Experience with eCommerce, FinTech, and analytics Reporting tools (Tableau, Snowflake, Salesforce, Shopify, SFRA, etc.) is a plus
  • Ability to manage and influence effectively through persuasion, negotiation, and consensus-building
Travel: Estimated 10% travel to strategic client sites and other locations as neededExpected Pay: $70,000 Base Salary, plus $10,000 annually for On Target Earnings (OTE)*
  • The base salary and expected OTE for this position are listed above. OTE is payable based on the Company's variable sales compensation plan; employees who exceed annual sales targets may receive additional compensation. Incentive compensation will be provided as part of a total compensation package.
Life At Extend
  • Working with a great team from diverse backgrounds in a collaborative and supportive environment.
  • Competitive salary based on experience, with full medical and dental & vision benefits.
  • Stock in an early-stage startup growing quickly.
  • Very generous, flexible paid time off policy.
  • 401(k) with Financial Guidance from Morgan Stanley.
Extend CCPA HR Notice

Jetzt bewerben

Weitere Jobs