Hybrid Data Engineer Data Engineer with verification

About The RoleImpact you will make The Data Engineer is responsible and accountable for the inbound support of customer applications designed to meet the needs of each customer’s specific FinThrive solutions. Responsibilities include collaborating and interacting with multiple teams both domestically and globally. The team’s goal is to provide a best-in-class support experience while delivering on agreed levels of service to our customers.What You Will Do

• Ensure the successful processing of customer data files utilizing strong technical and analytical skills.
• Understand and analyze customers inbound data files.
• Troubleshoot issues and communicate with customers directly.
• Facilitate technical issue resolution in a collaborative team approach involving development, product management and onboarding as appropriate.
• Establish priorities and manage multiple critical paths concurrently.
• Maintain commitment to high customer satisfaction through the duration of the customer relationship.

What You Will Bring

• 2+ years’ experience with a healthcare technology vendor or healthcare provider
• Excellent verbal and written communication skills
• Ability to work in a remote environment
• Ability to multi-task, prioritize and work independently in a face-paced, high-volume environment
• Strong understanding of SQL for data querying, analysis, and script development
• Strong understanding of relational DB structures – ability to learn the structure of a relational DB and in turn leverage the data as a business tool
• Moderate experience or coursework in software development – understand programming concepts, ability to understand the logic of a computer program

What We Would Like To See

• Bachelor’s degree in business, data science, computer science or related field
• Customer service experience
• Project management experience
• Salesforce.com experience
• Any Six Sigma (Lean) certification
• Experience interfacing solutions with Patient Accounting Systems such as Epic, Cerner, Meditech, McKesson, CPSI, Eclipsys, GE/IDX, and NextGen
• Experience with data onboarding or healthcare data

About FinThriveFinThrive is advancing the healthcare economy. For the most recent information on FinThrive’s vision for healthcare revenue management visit finthrive.com/why-finthrive.Award-winning Culture of Customer-centricity and ReliabilityAt FinThrive we’re proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at https://finthrive.com/careers#culture.Our Perks And BenefitsFinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit finthrive.com/careers-benefits.FinThrive’s Core Values and Expectations

• Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive’s core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
• Support FinThrive’s Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive’s business practices; this includes becoming familiar with FinThrive’s Code of Ethics, attending training as required, notifying management or FinThrive’s Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations

Physical DemandsThe physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Statement of EEO FinThrive values diversity and belonging and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're committed to providing reasonable accommodation for qualified applicants with disabilities in our job application and recruitment process.FinThrive Privacy Notice for California Resident Job CandidatesKnow Your RightsPay Transparency NoticeFinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.© 2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJOfinthrive.com | FinThrive Careers | FinThrive Benefits & Perks | Physical Demands