Hybrid GTM Operations Lead, GMV Growth GTM Operations Lead, GMV Growth with verification

About ShopifyOpportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.About YouMoving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.Before you apply, consider if you can:

• Care deeply about what you do and about making commerce better for everyone
• Excel by seeking professional and personal hypergrowth
• Keep up with an unrelenting pace (the week, not the quarter)
• Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
• Bring critical thought and opinion
• Embrace differences and disagreement to get shit done and move forward
• Work digital-first for your daily work

About The RoleThe Revenue Operations team is looking for a GTM Operations Lead for our GMV Revenue Growth plays. This role will work closely with our MSM team to build and execute on strategies to retain and grow the GMV of our existing merchants. The right candidate will build strategy and drive alignment across product, marketing, sales, business development and customer success teams.In this role you will be responsible for the following:

• Build GMV Revenue Growth plans - who to target, what to sell, and how to sell.
• Run revenue performance reviews to understand individual/team target performance, and pacing to target.
• Synthesize product gaps that are hindering target performance in order to influence the product roadmap.
• Monitor roadmap enhancements and international market expansion to ensure sales activation.

This role is a good fit if you have:

• Experience in GTM, Sales, Account Management, business development and/or strategy.
• Proven ability to be successful in a complex, fast-paced environment.
• Past experience as an Account Manager or MSM is an asset.
• Ability to take a quantitative and analytical approach to setting strategy with operational and business judgment and an excellent attention to detail.
• Builder mindset - proven ability to independently identify problems and pursue solutions.
• Growth mindset - constant learner who’s not afraid to fail.
• Excellent communication and interpersonal skills, including written and verbal communication and the ability to facilitate conversations.