Hybrid IT Support, Tier 1 Help Desk IT Support, Tier 1 Help Desk
Nymbus · nan, Vereinigten Staaten Von Amerika · Hybrid
About the job
ABOUT THE COMPANY:
Nymbus (https://nymbus.com/) isn't just a leader in fintech; we're a community of innovators passionate about reimagining banking. Our award-winning modern core platform and cloud-based technology serve as the backbone for financial institutions eager to modernize and excel.
Here, you won't just be part of a tech revolution; you'll be at the helm, driving change. You'll fit right in if you're a creative thinker eager to lessen technical debt and elevate agility for banks and credit unions. Our culture thrives on collaboration, integrity, and a client-first approach.
Your journey with us won't simply advance your career; it will offer the chance to shape an industry alongside like-minded professionals. We're excited to consider you a key player in this transformative chapter. Thank you for contemplating a role with Nymbus.
WORK ENVIRONMENT:
We are a remote-first company. This role, as in most of our positions, is remote. You may sometimes be required to visit client sites or attend meetings at designated locations.
POSITION SUMMARY:
Tier 1 Helpdesk will provide operational support for staff and contractors covering Enterprise IT Systems. Daily monitoring of Enterprise systems, including response to an application, operating system, and networking issues, is part of normal day-to-day responsibilities. Some project-based work involvement as a member of a project team and the ability to act independently on small projects is part of regular job duties. This position interacts with multiple technical disciplines, including other system engineers, senior system engineers, and network engineering staff. This position primarily consists of second shift hours but may require shifting to days at times for training.
ESSENTIAL JOB FUNCTIONS:
REQUIRED QUALIFICATIONS:
Required Education/Experience: Associate or Bachelor's degree in a technical discipline such as computer science or information technology from an accredited college or university or three to five years of work experience administering Mac and Windows computers.
SALARY & BENEFITS:
Ready to join? We invite you to watch this video and learn who we are and how we build and innovates together!
Let's Go!