About the job
- Apply technical knowledge to operate & repair complex printing equipment.
- Transition out old printing equipment & replace with current generation equipment.
- Integrate technical knowledge and business understanding to create solutions for customers.
- Resolve most technical incidents independently within your technical area. Work with team members to resolve more complex or cross-technology incidents.
- Identify potential escalations and alert management proactively.
- Begin to proactively and reactively provide solutions to prevent problems from occurring in area of responsibility.
- Apply HP solutions to meet moderately complex customer needs within area(s) of technical responsibility.
- Represent and participate on an HP team in a face-to-face customer location visit, industry conference/trade show, vendor meeting, etc.
- Partners frequently with the Sales Pursuit team.
- Bachelor's degree preferred or associate degree holder. With in any of the below fields with 2-4 years working experience in related fields preferred,
- Electrical
- Electronic repair
- Mechanical repair
- Must hold a current & valid passport.
- Ability to travel overseas when required.
- Local & interstate travel will also be required.
- Must hold a current driving license and have own transportation.
- Australian Market Leader across PC & Print
- A wide and varied product portfolio to market
- Recognised globally as an Employer of Choice and certified as a Great Place to Work 2023
- Cultivates and encourages a diverse and inclusive culture with multiple Business Impact Groups
- Gold Level, Skilled Workplace Accreditation from Mental Health First Aid Australia
- Market Leading Mentoring Program
- Recognised and one of the world’s most sustainable companies
- Wellness Programs
- Flexible work environment
- Supportive team culture
- Also encourage Aboriginal and Torres Strait Islander people looking to start or continue their career in HP.